Differentiation Naming Outbound Strategy 
Intercom, Inc.
JUNE 22, 2020
In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Their ability to be leveraged for both web and mobile applications make them a key component of a cohesive marketing and support strategy. Provide an easy exit.
Intercom, Inc.
AUGUST 1, 2019
This week, I invited Michael to come on the show and tell us about their growth strategy. Tara: You’ve been breaking all the typical timelines for growth, incredible name recognition, marketing tactics that span some traditional partnerships, to very disruptive formats in really visible ways. Is that part of the strategy as well?
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Intercom, Inc.
JULY 19, 2021
What’s more, Forrester’s study, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed how conversational support can fuel customer retention and business growth across the entire business. Previously, it was ranked fifth for channel usage; now, it’s the second most used channel. Increased ROI (54%).
Userpilot
APRIL 30, 2020
As we just said, customer retention is the name of the game for SaaS companies. Rather, product-led growth has proven to be an incredibly effective strategy for acquiring customers, keeping them onboard, and generating maximum value from them over time. Once more: Retention is the name of the game for SaaS companies.
Userpilot
APRIL 30, 2020
As we just said, customer retention is the name of the game for SaaS companies. Rather, product-led growth has proven to be an incredibly effective strategy for acquiring customers, keeping them onboard, and generating maximum value from them over time. Once more: Retention is the name of the game for SaaS companies.
Business of Software Conference
MAY 21, 2020
What we’ll do is we’ll start off with a high level strategy in terms of growing our team and give some insight into our candidate value proposition. High-level Strategy. There’s inbound hiring and there’s outbound hiring. Outbound hiring is the opposite. That’s a form of outbound hiring.
Andrew Chen
MARCH 18, 2019
Or technology differentiation! However, the better observation is that if you are starting a brand new company, then you have the opportunity to both pick the idea — and have a hypothesis about product/market fit — as well as to pick its growth strategy at the same time. Stay outbound. What is your advice for startup CEOs?
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