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Two Powerhouses, One Vision: How Northpass and Gainsight Will Shape the Future of Digital Customer Education

Gainsight

I began observing how our customer training programs were lackluster for customers and expensive to run – i.e., they were administered manually and required scheduling at physical locations. Meanwhile, new consumer learning platforms like Coursera and Udemy were launching and revolutionizing how people accessed high-quality education.

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5 Questions with Dave Rogers and Sameer Karim, Product Strategy & Analytics Experts at Slalom

Amplitude

SK: We have a really broad mix of deep capabilities – everything from business strategy and operations to software engineering – to bring the product to life for our customers. So for us, the differentiator is bringing that strategy and execution together in delivery and meeting our clients where they are with a tailored approach.

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Conducting User Research in Product Management

The Product Guy

He finds the diverse background helps him communicate effectively to build good software. When he’s not doing product management, he trains for long distance cycling, and dreams of opening a tiki bar. James builds products and services which delight customers and differentiate companies.

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Applying Product Management to Web Design in a Multiscreen Era

The Product Guy

He finds the diverse background helps him communicate effectively to build good software. When he’s not doing product management, he trains for long distance cycling, and dreams of opening a tiki bar. James builds products and services which delight customers and differentiate companies.

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The Role of Emotional Intelligence in Product Management

The Product Guy

He finds the diverse background helps him communicate effectively to build good software. When he’s not doing product management, he trains for long distance cycling, and dreams of opening a tiki bar. James builds products and services which delight customers and differentiate companies.

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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

And our roll-out plans for major improvements balance customer urgency against sufficient training/notification/promotion. We pay our software engineering team whether we sell one unit or ten thousand, so per-unit software costs are not useful. Savvier manufacturers may reduce costs, and therefore prices.

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Finding Blue Oceans #prodmgmt

The Product Guy

He finds the diverse background helps him communicate effectively to build good software. When he’s not doing product management, he trains for long distance cycling, and dreams of opening a tiki bar. James builds products and services which delight customers and differentiate companies.