This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Differentiation Remove Software Improvement Remove Tools Related Topics
Outbound Inbound Customer Satisfaction Software Engineering Messaging Branding Research Software Onboarding KPIs Data Visualization Dashboard More Related Topics >
article thumbnail

Four beliefs shaping our vision for customer support

Intercom, Inc.

SEPTEMBER 21, 2022

Poor support tools and tech stacks are slowing teams down. The tools that support teams use are often clunky and outdated. Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44% Which improves retention and grows revenue….

Research Software 118
Research Software User Testing Customer Experience Vision 118
article thumbnail

How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. For software products, the development and design process *is* the manufacturing process.

Reporting Tools 91
Reporting Tools Analytic Tools Research Software Data Visualization 91
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 142,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024