UX Studio

APRIL 25, 2019

How we conducted brand research on our UX studio brand. We at UX studio make no secret how we believe in the value of research. It can differentiate you from the competition, project positive feelings or make it easier for customers to remember and choose your product over others. What’s it got for product teams? Brand affinity.

User Testing 73

User Testing Product Research Research Software Data Visualization 73

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

JUNE 19, 2019

This means they often forget about other aspects of customer onboarding, like kickoff calls, training, and customer retention. Perhaps the easiest way to differentiate between them is to think of a user timeline. The form that this education and training takes largely depends on your product. Pillars: Education, Adoption.

Analytic Tools 84

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 84

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. Signup to be a Mentor Today! View the live stream….

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Product Talk

APRIL 19, 2023

“They sync with your Kindle highlights and serve five highlights for you to review daily. They sync with your Kindle highlights and serve five highlights for you to review daily. Readwise syncs all of these highlights to their database and shares five each day for Teresa to review. Readwise is a simple, but brilliant idea.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

UX Studio

SEPTEMBER 6, 2023

Not long ago, we noticed an interesting trend: even businesses that had nothing to do with the usual tech sector were seeking UX studio’s help to improve their websites and apps. Even big B2B players (Business-to-Business) were interested in UX research. This is due to price, time, and response rate.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. With UserGuiding, you can offer in-app guidance, add different onboarding UX elements, and create in-app resource centers. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

UX Studio

FEBRUARY 15, 2024

They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.” Welcome to UX studio. And they had different UX and UI.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Userpilot

JUNE 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. With its user-level segmentation, you can set up basic contextual onboarding to differentiate user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

ProductPlan

APRIL 25, 2023

This differentiation permeates their collaborative relationship and is key to a successful ongoing alliance. Product operations staff focus on processes and systems at the portfolio level. They can identify cohorts, segment users, and provide actionable findings for A/B tests trialing new functionality, UX concepts, and messaging.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Userpilot

MARCH 24, 2023

TL;DR An effective way to educate people about your product is by utilizing interactive user guides that incorporate various UX patterns to demonstrate how the product functions. A few must-have features for the tool you choose are; a good range of UX patterns, advanced segmentation , and tracking product usage analytics.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. Here’s how you can collect user feedback with Whatfix: With user surveys, you can collect feedback on the onboarding tours and training flows, so you can continuously improve your product support.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 13, 2020

Toonimo — For audiovisual employee training. Your employees need to be expertly knowledgeable about your own product, but it can be time-consuming to train every new employee. Whatfix offers real-time in-app training programs for employees. Whatfix combines user onboarding with employee training.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. You can find more reviews on G2 or Capterra. Spekit prides itself on the robustness of its internal database system. You can embed your training beside fields, objects, and picklists for easier adoption. Pros of Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. Spekit prides itself on the robustness of its internal database system.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Providing more and more value over time, along a clearly-defined customer lifecycle journey – like this: The system you build to gain a greater efficiency in pushing your users down the user journey is called a flywheel.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

NOVEMBER 3, 2022

For SaaS companies, providing exceptional customer service can be a key differentiator from their competitors who offer similar products and prices. Investing in agent training to fill their knowledge gaps and impart soft skills can drastically improve the support experience. Lack of FCR training. Drives loyalty and retention.

Feedback Software 98

Feedback Software Research Software Reporting Tools User Testing 98

UX Planet

FEBRUARY 13, 2024

Whether it’s a town with a waterfall called “falls,” a famous man who founded the area, or just simply differentiating an ‘upscale area’ from a ‘rough area,’ the events that happen at a location define it. Due to the design, Chicago is flexible, and different areas could be repurposed. Systems are made both naturally and by design.

Research Software 72

Research Software Customer Experience User Testing Systems Review 72

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Providing more and more value over time, along a clearly-defined customer lifecycle journey – like this: The system you build to gain a greater efficiency in pushing your users down the user journey is called a flywheel.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

MAY 18, 2023

While review sites offer some insights, they often lack in-depth comparisons. Spekit prides itself on the robustness of its internal database system. You can embed your training beside fields, objects, and picklists for easier adoption. Choosing the ideal product growth platform for your SaaS business can be a daunting task.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. With Whatfix, you can create in-app surveys, collect feedback on the onboarding tours and training flows, add a follow-up question to enable open-minded feedback, and send push reminders to customers so they don’t forget about providing feedback.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 21, 2023

An ideal tool must be truly no-code, offer a range of UX patterns, support user segmentation , and enable tracking of product analytics. It lets you add training material and trigger in-app alerts to notify employees of important announcements. However, it lacks essential UX patterns and some users have reported frequent bugs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Mironov Consulting

SEPTEMBER 23, 2023

 There will be a few items that we wait for the customer to do (single sign-on setup; employee notification) but we strive to reduce/eliminate everything else (connection to their finance system, sample employee invitation, logo upload, report aggregation).  Could  Reduce from 250 hours/client to 175 to 110 to 60?

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

freshtrax

SEPTEMBER 24, 2019

It’s the competitive differentiator for Japanese apps who want to enter the market both domestically and abroad. Each month, we fly all new employees – generally 10 – 20 a month – to Berlin for 3 weeks of training. The training is all done in English and consists of a mix of readings, tests, and tasks.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. You can find more reviews on G2 or Capterra. – Raeann F.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 24, 2023

It can be difficult to choose the best tool with so many alternatives available on review sites. This type of guide uses different UX patterns to show users how the product works. However, Apty is missing some crucial UX elements and lacks the ability to collect feedback from users.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. Spekit prides itself on the robustness of its internal database system.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. With Whatfix, you can create in-app surveys, collect feedback on the onboarding tours and training flows, add a follow-up question to enable open-minded feedback, and send push reminders to customers so they don’t forget about providing feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Here are some reviews from real users. Bad and outdated UX design is another thing that might disappoint you and make you search for alternatives. Spekit prides itself on the robustness of its internal database system.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Pragmatic Marketing

OCTOBER 11, 2019

The nice thing about HubSpot, is we have a great product teams with good user researchers and UX designers and product designers who will do a ton of customer interviews beforehand. You know, I think we always want to tell an interesting and unique and differentiated story but we don't want to just make it up. Yeah, absolutely.

Product launches 70

Product launches Research Software User Testing Product Research 70

Pragmatic Marketing

OCTOBER 11, 2019

The nice thing about HubSpot, is we have a great product teams with good user researchers and UX designers and product designers who will do a ton of customer interviews beforehand. You know, I think we always want to tell an interesting and unique and differentiated story but we don't want to just make it up. Yeah, absolutely.

Product launches 70

Product launches Research Software User Testing Product Research 70

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. What users say about Userlane When it comes to reviews, customers are mostly enjoying a positive experience with Userlane. Here are the main pros to consider if you’re still deciding: Apty is excellent for employee adoption, training, and onboarding.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 20, 2023

With so many tools available on review sites, finding a software that suits your requirements and budget can be overwhelming. A good tool should be completely no-code, provide a variety of UX patterns, offer user segmentation options, and enable you to track product analytics. Also, it can’t be used for customer onboarding.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. Apty had a great support system to help through those challenges. Not convinced?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. Spekit prides itself on the robustness of its internal database system.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52