Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

MARCH 29, 2024

Tableau builds trust with potential customers on software review platforms. For instance, you can induce customers to share their positive experiences with your product on social media. The value they deliver positions them as industry thought leaders while giving new users a chance to learn about their products.

Branding 89

Branding Analytic Tools Feedback Software User Testing 89

Intercom, Inc.

JANUARY 5, 2023

“Instead of trying to optimize the contact center experience with all sorts of things, they said, ‘Let’s get rid of an inbound phone number.’ ’ No inbound chat, no inbound email” Bill: Well, the one that keeps coming back to me is one that we came across looking at some articles.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

ProductPlan

MARCH 17, 2020

Before we go any further discussing the activities of a strategic product manager, let’s review the key parts of developing and implementing a product strategy. increase free-trial downloads by 50% in the next six months), and initiatives (e.g., Common inbound effort activities include: Setting the vision. Positioning.

Outbound 74

Outbound Product Management Product Manager Inbound 74

Intercom, Inc.

NOVEMBER 23, 2022

Then, we went through diligence for a couple of months, and while we were going through diligence, Russia was on the border of Ukraine, Russia invaded Ukraine, the markets tanked – all those things were happening. In the world of tech and business, a lot of us go, “That company’s successful.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Usersnap

JANUARY 20, 2023

Customer service technologies deliver consistent, timely responses to the customer with minimal effort. Common examples include Frequently Asked Questions (FAQs), user guides, or technical documentation. Conversely, a solution can track positive comments by customers and their interactions with your agents.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Pragmatic Marketing

OCTOBER 11, 2019

There is the messaging and positioning that we've built, there's information around the target market. You know, we have our inbound conference every year, which was where we launch the majority of we were to do a lot of launches. You guys just did inbound like in the last couple of weeks. It was last week.

Product launches 70

Product launches Research Software User Testing Product Research 70