Centercode

FEBRUARY 18, 2021

In the early 90s, the technological landscape was a very different place. And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. User Experience as a field? Not really a thing.

User Testing 59

User Testing Customer Experience Feedback Software Data Visualization 59

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. 3 Essential Reports That Will Answer Your Product Usage Questions. In-App Engagement Kit (ebook).

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Revulytics

MAY 17, 2018

For our purposes in product management, I’d like to focus on the importance of presenting contextually relevant information to users of our software applications. It’s delivering the right message to the right user at the right time in the user’s journey.

Analytic Tools 65

Analytic Tools Data Visualization Messaging Reporting Tools 65

Usersnap

FEBRUARY 6, 2021

The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. How to Use Product Feedback to Boost Customer Experience. Blake’s new book, available in Audiobook (free for trial users!),

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO.

Product Management 184

Product Management Product Manager Data Visualization Weak Development Team 184

Userpilot

JUNE 13, 2022

The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. UX analytics and user feedback. Ready to dive in?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product Guy

MARCH 14, 2017

You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level. Designers can help product people a lot.

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

Centercode

NOVEMBER 20, 2019

And with retailers continuing to offer massive discounts, you can bet your bottom dollar that consumers will be spending millions on technology. And to guarantee the high-quality experience their customers expect, makers are adopting continuous customer testing practices to validate the performance of new releases in the real world.

User Testing 56

User Testing Product Research Customer Feedback Customer Experience 56

Usersnap

FEBRUARY 6, 2020

The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. How to Use Product Feedback to Boost Customer Experience. Blake’s new book, available in Audiobook (free for trial users!),

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Gainsight

APRIL 13, 2022

By enhancing the user’s experience, you can pave a path to more income. In fact, 87% of business leaders say customer experience is their No. And the more money that’s flowing in, the more revenue you have to boost the user experience even more. 1 growth engine. It lifts your CAC-LTV ratio.

Customer Experience 52

Customer Experience Software Review Branding Reporting Tools 52

eG Innovations

AUGUST 4, 2022

Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. Testing competitors’ solutions. Download our free ebook now!

User Testing 141

User Testing Product Research Research Software Feedback Software 141

eG Innovations

OCTOBER 27, 2022

The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. In the recent past, the term Observability has been used as a synonym for “modern monitoring”.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userpilot

MARCH 16, 2023

SaaS landing pages are an essential step in the process of trying to get people to sign up for your solution. Landing pages need to account for their intended audience, whether that’s enterprise customers who need more information or gamers that want high-speed software. Airtable Airtable landing page. Asana Asana landing page.

Feedback Software 94

Feedback Software Reporting Tools Embedded Analytics User Friction 94

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. The recording is available on YouTube here: UK AVD User Group September meeting.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

Userzoom

SEPTEMBER 10, 2019

Tip #1 – make your portal less ‘otherworldly’ When we think about user experience, we usually think about customers. Of course, optimising the user experience isn’t just important for selling stuff … Making the process of donating to a charity simple and intuitive will increase the amount of donations.

Research Software 43

Research Software User Testing Reporting Tools Customer Experience 43

Centercode

FEBRUARY 11, 2021

Department of Commerce reported a 30% increase in online spending from 2019 to 2020 (compared to the previous 13% increase year over year). More than 62% of consumers now say they’re shopping online more than they used to, with 36% reporting they shop online weekly. What happened exactly?

User Testing 98

User Testing Technical Review Customer Experience Product Research 98

Userpilot

JUNE 12, 2023

Regardless of the path, you can identify conversion rate optimization opportunities by setting up conversion goals for different user segments, comparing each segment’s performance, and identifying kinks in the journey. Userpilot provides the tools needed to help you optimize your SaaS conversion paths.

Customer Experience 94

Customer Experience User Friction User Testing Data Visualization 94

Imaginary Cloud - Design

OCTOBER 28, 2021

The difference between digital and graphic design is not on the tools they use but on the deliverables they produce, the mediums they use, and the type of relationship created with users. The solution was to underline and color the linked words blue. Digital Design Vs. Print. Made of code. Types Of Digital Design. Web Design.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

eG Innovations

AUGUST 20, 2019

New technologies force you to come up with new ways and processes for doing things. As technology has advanced, we’ve had to evolve how we monitor applications. During that time, there were diagnostic protocols and tools developed to help troubleshoot problems on the network. Things are always changing. Phase 2: Web 2.0

Reporting Tools 13

Reporting Tools Data Visualization Weak Development Team Software Developers 13

Userzoom

DECEMBER 18, 2019

Benchmarking user experience. Running user research. Benchmarking user experience. In 2018, 21% reported conducting benchmarking, while in 2019 this has jumped to 35%. Everything you need to know about benchmarking in one comprehensive and entertaining guide: Benchmarking 101 [ebook]. blog post].

UX 18

UX Product Research User Testing Data Visualization 18

Userzoom

NOVEMBER 18, 2019

During a recent webinar covering the survey ( now available on demand ), Kuldeep Kelkar offered his take on this data, and advised on how experience professionals can not only overcome the top challenges reported by their peers but also how to stay ahead of the emerging enterprise UX trends. But budgets are not matching this growth.

User Testing 91

User Testing Product Research UX Data Visualization 91

Userzoom

NOVEMBER 27, 2019

Democratizing UX: how to spread user research education and insights throughout your organization. How To Run Research In Agile Sprints By Democratizing It Across Teams [ebook]. How to Run User Experience in Agile [on-demand webinar]. Download the library. Make the research and testing process “approachable”.

User Testing 92

User Testing Product Research Customer Feedback Research Software 92

Userzoom

DECEMBER 10, 2019

We found in a recent…in our State of UX in the Enterprise survey report that we ran in 2019 that now, which seems to support this, now the biggest challenge that researchers face is, yes, we still need to source the right participants, secure budget. ” Obviously, there are other platforms available other than UserZoom.

UX 84

UX User Testing Product Research Research Software 84