Product Culture
JULY 7, 2021
I recently saw a talk by AirBnB product people. They used to show photos of potential guests on their site. Then they noticed that potential guests who were minorities were getting rejected by hosts more frequently than white potential guests. Now AirBnB hides the guests' photos until after they have been accepted. Other examples of product dealing with bias?
Product Talk
JULY 7, 2021
Over the past several weeks, we’ve been exploring what a product trio is , how decision-making works in product trios , and why more roles aren’t included. Today, we are going to tackle how user researchers fit into this puzzle. You can watch the short video or read a lightly edited transcript below the video. Why aren’t user researchers included in product trios?
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dscout People Nerds
JULY 7, 2021
Lisa Madokoro and Taylor Kim of Shopify’s Talent Insights & Research team on building meaningful human experiences when the “users” are your colleagues.
Userpilot
JULY 7, 2021
"Build it and they will come"; "You shouldn't do sales. You should be Product-Led!" these common misconceptions about Product-Led Growth , often perpetuated by PLG fanatics, do both PLG and SaaS more harm than good. No wonder people on LinkedIn are saying "Product-Led Growth is dead" Or should be. I've read on LinkedIn recently that Product-Led Growth…doesn't exist: Now – look.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
UserInterviews
JULY 7, 2021
What is accessibility? How can product teams achieve compliance? And is the accessible/aesthetic paradox real? Cat Noone, CEO of Stark, had answers.
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Usersnap
JULY 7, 2021
Thanks to the emergence of social media, news spread fast and bad news goes viral even faster than the time I took to write this sentence. That is why measuring customer experience has become important. The advancement of social media and communication technology is also the reason why most businesses, marketing experts, and executives emphasize that customer experience is the backbone of any marketing program.
Emerge Insights
JULY 7, 2021
When it comes to designing any digital product or service, you need more than a design system. You need a guiding force for all design-related decisions. A design strategy is how you can ensure each product in your portfolio remains successful from concept to execution. Design strategy is focused on creating greater accountability when it […].
Gainsight
JULY 7, 2021
I can pretty vividly remember the first Pulse conference I attended back in 2013. Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. When Anthony Kennada , a friend and colleague in Phoenix pinged me about attending his company’s first conference on the topic of Customer Success, I jumped at the opportunity to attend.
Business of Software Conference
JULY 7, 2021
What is the world of tomorrow going to look like? They say to find out what life is like in 20 years time, ask a current 10 year old as they are the adults of the future and what matters to them may not be the same as what matters to current adults. In this talk from BoS Conf Online Europe 2020, Rita McGrath looks at early warning scenarios and discusses with a high school student the pros and cons of the sudden dive into the deepend of online learning thanks to the 2020 pandemic.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
ProductPlan
JULY 7, 2021
What Is a Design Concept? In product management, a design concept is a short description of the idea behind the planned design of a product. Some experts say it describes a product’s soul or essence. We describe it as an elevator pitch for a product. In other words, a design concept provides a brief explanation of your product idea and why you believe the product will be worth designing, developing, and releasing to the market. .
Business of Software Conference
JULY 7, 2021
In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Paul writes: I’ve spent the best part of 30 years thinking about ways to help salespeople to get better, to develop more from their customer base and to have satisfying and enjoyable sales careers.
The Product Coalition
JULY 7, 2021
Source: [link] Anything that can be traded for astonishing amounts in dollars is sure to lure public interest, especially if it is something digital that can be created and owned by anyone. The same phenomenon powered the crypto-craze for years, and now it is fueling the boom of NFTs. If you are a digital artist, art collector, or crypto enthusiast, then you must have heard the NFT buzz that is making around news with headlines like “digital art by the artist Beeple sold for $69 million.
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