The Product Coalition

FEBRUARY 25, 2022

Agile just turned twenty-one, but don’t put away that fake ID yet. This software development methodology is still in its infancy when it comes to our understanding of which teams should be embracing it and which should be shunning it. Ever since the Agile Manifesto was written in 2001, the concept of becoming more efficient by embracing iterative delivery models and “learning-on-the-go” has captivated senior executives to junior project managers alike.

Agile 134

Agile Feedback Software Software Review User Testing 134

Mind the Product

FEBRUARY 25, 2022

In this ProductTank Wellington talk, Andrew Tokeley, Product Leadership Coach, explains why strategy is a big part of trying to help product managers connect the dots and prove the value of what they’re working on and why many can struggle with lack of strategy. [.] Read more » The post (Product) Strategy by Andrew Tokeley appeared first on Mind the Product.

Product Strategy 167

Product Strategy Strategy Leadership Product Management 167

Userpilot

FEBRUARY 25, 2022

If you get the user onboarding process right, it can be a fantastic opportunity to enhance customer satisfaction – so using an onboarding survey for your SaaS is the way to go. In this article, we’re going to explore 8 ways you can deploy them as part of your onboarding process to drive customer success. Ready to get started? Let’s dive in! TL;DR.

Feedback Software 98

Feedback Software Product Research User Testing Customer Feedback 98

Mixpanel

FEBRUARY 25, 2022

In 2021, we started reviewing Mixpanel support ticket metrics with … Mixpanel. Here’s an outline of how we approached it, our reasoning for why we wanted to do it, and the value we are getting out of the implementation. What: Defining our metrics and what to track. Any analytics implementation should start with the set of North Star metrics that are relevant for the company and departments.

Data Visualization 64

Data Visualization Customer Experience Analytic Tools Reporting Tools 64

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Data Visualization

Dragonboat

FEBRUARY 25, 2022

Recently, we partnered with Product School to bring more insights and learning opportunities to ProductCon 2022, the world’s largest product management conference. Held virtually via the Hopin platform, over 20,000 product people attended from all over the globe. In addition to the event’s main stage sessions, we hosted five of our own sessions in the […].

Product Management 52

Product Management Product Manager Management Management 52

ProductBoard

FEBRUARY 25, 2022

The pandemic has challenged professionals in every field, and product management is no exception. Shilpa Sarkar, former consumer product leader at Instagram, has spoken with so many burnt-out colleagues that she’s starting a coaching course for executive women who aren’t sure that they want to stay in product. Some may stay, but many will leave.

Product Management 52

Product Management Product Manager Management Management 52

Gainsight

FEBRUARY 25, 2022

Whenever people ask me what my favorite TV show was as a kid, I pause to decide whether to reveal my secret shame or not. While I loved cartoons and still remember the theme song to “The Golden Girls,” what I was addicted to at ten years old was CNBC. I loved hearing the anchors’ over-the-top voices and feeling the drama of the bulls and bears fighting it out.

Marketing 52

Marketing Reporting Tools User Friction Data Visualization 52

Userpilot

FEBRUARY 25, 2022

Want to improve your user experience metrics to make your SaaS business successful? User experience is key to keeping your customers engaged and happy. It begins with the first-ever interaction a user has with your product and continues throughout the user journey until they decide to leave. To make sure your users don’t churn, you need to track and optimize the right metrics to enhance user experience and satisfaction.

Customer Experience 104

Customer Experience Feedback Software Onboarding KPIs Analytic Tools 104

PMLesson's Ace the PM Interview

FEBRUARY 25, 2022

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. How you structure your resume will have a big impact on getting you through the screening states and on to the interview stage.

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Weak Development Team Development Certifications User Testing 52

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing