Tue.Aug 02, 2022

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7 habits of highly effective product ops

Mind the Product

Product Ops leads and orchestrates the entire product org to achieve the best possible outcomes. In this post, Becky Flint covers the 7 habits of highly effective Product Ops Managers. [.] Read more » The post 7 habits of highly effective product ops appeared first on Mind the Product.

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Why Now’s the Perfect Time to Retool Your Hiring Process and Get Creative

First Round Review

Whether hiring is slowing down or keeping pace, now's the time to revamp your process, from job description to offer. Peoplism's founders share unexpected tips, from swapping resumes for a screener survey, to sharing interview questions in advance.

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Evidence-based product decisions – Itamar Gilad on The Product Experience

Mind the Product

In part one of two of this podcast series, we speak with experienced product expert Itamar Gilad to find out more about evidence-based decisions, ideas, and key product goals. [.] Read more » The post Evidence-based product decisions – Itamar Gilad on The Product Experience appeared first on Mind the Product.

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6 Cancellation Flow Examples To Help Reduce Customer Churn in SaaS [+How to Build One]

Userpilot

If you’re looking for the best cancellation flow examples for SaaS, you’re in the right place. While it’s normal for some users to unsubscribe for reasons, you shouldn’t just let it happen without doing something about it. And I’m not talking about making canceling their subscription impossible. I’m referring to creating a process that promotes customer retention by providing them with options and incentives designed to keep their subscription.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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One Quick Way to Start to Manage Your Project Portfolio

Johanna Rothman

A project portfolio manager contacted me via LinkedIn. The question: How can this portfolio team start to manage the project portfolio when the organization has 600 projects? Right now, the portfolio team is supposed to read the status decks for each of those 600, to understand each project's status. How to start? That's an impossible task. A project portfolio team cannot decide when they're supposed to evaluate 600 projects.

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Bridging the Gap Between Customer Expectations and Customer Experience

Gainsight

For three weeks each summer dozens of elite cyclists team up to ride long distances through hot temperatures and high altitudes. The grueling 21 stages of the Tour de France are not unlike the digital transformation efforts being undertaken in the financial services industry today. . Whether you’re an incumbent or a new market entrant, you are very much experiencing every demanding kilometer of the changing landscape on this journey.

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When you’re the Product Owner and the Product Manager

ProductPlan

According to Agile and Scrum best practices, product owners and product managers should be two different people. As many have written before, the two jobs have notably different goals and areas of focus. In an idealized vision of product development in an Agile setting, product owners handle the tactical execution of product strategy while product managers concentrate on managing that strategy.