Thu.Jan 05, 2023

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The 5 Ws and 1 H for Product Managers

Product Management University

The 5 Ws and 1 H represent a clever technique for developing a holistic story about a particular subject and can be especially useful for product managers. This technique can not only help product managers develop detailed product roadmaps but also help them create thorough customer personas, set up relevant KPIs, and more. In this post, we’ll look at what the 5 Ws and 1 H are, how they relate to product management, and share examples of these questions in the product management world.

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Why community-led product development is the new Go-to-market

Mind the Product

In her second post for Mind the Product, Naimeesha Murthy, Product Leader and Founder of Products by Women delves into community-led product development, and why it is important to build a thriving community around your product. [.] Read more » The post Why community-led product development is the new Go-to-market appeared first on Mind the Product.

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CX expert Bill Price on creating frictionless customer experiences

Intercom, Inc.

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it. Could all of this extra work, unhappy customers, and lost revenue be avoidable?

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The language of product – Andy Polaine on The Product Experience

Mind the Product

Welcome back to The Product Experience podcast! For our first podcast episode to kick off 2023, we speak to Andy Polaine, Design Leadership Coach, about the ever-so-sweet language of product. The perfect topic to start the new year. [.] Read more » The post The language of product – Andy Polaine on The Product Experience appeared first on Mind the Product.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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The Dark Days of a Product: How Teams Provide Value During the Tough Times

The Product Coalition

Every product has a dark period and sometimes several. Dark periods are when a product team knows what to design and develop and go about doing it, but the work has yet to be exposed to users in any significant way. The dark periods are challenging. Product dark periods are when a product team’s commitment and culture are tested. The dark periods are a grind.

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The Product Management Yin and Yang

The Product Coalition

Credit: Alex Padurariu Early-stage Product Managers, you’ve been lied to. You were told to do a bit of everything. But doing the splits hurts your company. You can regain focus with the Product Management Yin and Yang. If you’re a product manager (PM) you’re maybe juggling with 10 things. Trying to push that boulder up that hill. This may sound like the right thing to do.

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When is the Right Time to Hire a Fractional CTO?

Valerian Tech

It can be beneficial to hire a fractional CTO (Chief Technology Officer) in a variety of situations. Here are a few examples of when it might make sense to bring on a fractional CTO: When your company is at a turning point: If your company is at a crossroads and you need someone to help you make strategic technology decisions, a fractional CTO can be a valuable resource.

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Document Automation in Insurance Claims Processing

The Product Coalition

In the modern economy, automation has become a must-have in nearly every industry. Insurance is no exception. Claims processing is a mission-critical task for any insurance firm. Claims processing makes up a significant part of the insurers costs / expenses. According to Deloitte , claims processing makes up around 70% of insurers’ costs. Processing claims entails interacting with frequently unhappy people who had an undesirable experience and impacts their overall satisfaction.

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The Difference Between Annual Product Planning and Quarterly Planning

ProductPlan

Achieving great things takes planning. These exercises build consensus around strategic imperatives. Moreover, they identify dependencies and synergies, as well as dictate the future work of numerous colleagues. Furthermore, they create alignment and accountability. And, inevitably, those plans will change. How frequently those plans change, however, is a delicate balance.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Grateful to our customers – Productboard leads again in product management software!

ProductBoard

Productboard once again named leaders by G2 Enabling product managers to do their best work — including giving more cross-functional insight into the product development process — is the mission we keep top of mind every day here at Productboard. That’s why we’re so excited to share the news: once again, we have been named both a leader and momentum leader in the G2 Winter Grid for Product.

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2022 Product Management Trends

ProductPlan

Lists of business trends tend to fall into two types – those that look into the future and those that survey the past. Predictions about future trends are tricky because of the uncertainty of them coming to pass. Lists of trends that survey the past should be easier by definition, right? After all, what’s happened has happened. Let’s look at some of the biggest trends we identified in 2022.

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Maximize Impact in Your Org with a Monthly UXR Newsletter [+Template]

dscout People Nerds

It’s easy for your valuable insights to get lost in the shuffle. Creating a monthly newsletter is one way to stand above the noise.

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What Does a UX Research Chief of Staff Do? with A'verria Martin of ServiceNow

UserInterviews

Discover how the newly-defined role of 'UX Research Chief of Staff’ is taking shape and how these ReOps experts facilitate growth at scale.

UX 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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The Best Product Roadmap Software in 2023: An In-depth Roadmap Software Comparison

airfocus

A product roadmap can help teams from concept to completion, and help project managers stay stress-free. Here are the 5 best product roadmap softwares.

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Why Atlanta Is the Perfect Home for Families and Business

DevelopmentCorporate

Atlanta has a lot to offer for singles or the whole family. It is a great place to live, work, and play. The weather in Atlanta fluctuates quite a bit depending, of course, on the season. Temperatures range from 35 to 89 degrees Fahrenheit. This makes it a pretty good region for those who enjoy […]. The post Why Atlanta Is the Perfect Home for Families and Business first appeared on Development Corporate.

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The Best Roadmap Planner Software for Product Teams in 2023

airfocus

Here are 5 of the best roadmap planner software options for product teams in 2023 (and beyond).

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