Mon.Sep 06, 2021

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The Customer Experience That Matters Most

The Product Coalition

Customer experience isn’t just for products. As an employee, you provide customer experience to your manager, your colleagues, and your own employees. Is it a great one? Here are a few points to consider. Photo by Sharon McCutcheon from Pexels When I was 16 years old I used to babysit my neighbors’ kids. They usually went out on Thursdays and always booked with me a few weeks in advance.

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A product manager’s guide to customer development

Mind the Product

The Customer Development framework was developed by Steve Blank as part of the Lean Startup methodology. But what is it? Who’s involved and what are the secrets to success? We spoke to Steve himself to find out. Discover the answers to these questions and some simple dos and don’ts. In brief Customer development uses many [.] Read more » The post A product manager’s guide to customer development appeared first on Mind the Product.

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Metrics That Matter for Product Managers

The Product Coalition

As Product Managers, it is important for us to start thinking about the measures of success for each initiative upfront. Continue reading on Product Coalition ».

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How to Create a Website Tooltip

Userpilot

From highlighting the user's next action to explaining a new product feature: there are few UX elements that are more versatile than the website tooltip. The only challenge is that building tooltips is not always straightforward, especially if you're not a trained web designer. Fortunately, in 2021, there are tools that can help even the least technical of product people build tooltips without code.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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What Are AI-Powered Contact Lenses? How Does It Work?

The Product Coalition

Artificial intelligence or “AI” is human intelligence possessed by a machine. It needs machine learning and components of AI to work. AI is highly used in many sectors for the management of the work and operating the work more efficiently. AI technology is commonly used in phones, computers, and wearable devices. The application of AI can now be seen in contact lenses.

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350: Market segmentation and product pricing – with Dan Balcauski 

Product Innovation Educators

What product managers need to know about positioning products to create value. Today we are talking about how market segmentation is done and how it impacts product pricing. To help us with the details, a product strategy and pricing expert is joining us, Dan Balcauski. Dan is the founder of ? Product Tranquility , a consulting firm based in Austin, Texas.

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Announcing the 2021 book tour for my upcoming book, The Cold Start Problem

Andrew Chen

Hi readers, I’m excited to start taking reservations for my 2021 book tour ahead of the launch of my new book, The Cold Start Problem. The book focuses on how the world’s most valuable technology companies — Tinder, Slack, Zoom, Instagram, Reddit, Twitter, Airbnb, Uber, and others — launched their products and scaled them to billions of dollars in value.

Books 66
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One Bad Meeting Can Create a Culture of Silence

Business of Software Conference

Elizabeth O’Neill, People & Culture expert, BoS participant and this year speaker, explains the difference between having one bad meeting and creating a culture of silence in this guest blog post. One Bad Meeting Can Create a Culture of Silence. A Founder, who I’ll call Sam, has finally come up with an idea that will pivot his company from its flatlined growth.

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What Is A Product Tour And How Do You Build One Code-Free?

Userpilot

If you're building a product tour for the first time, it's hard to know where to start. You want an onboarding process that matches your brand values, respects the needs of multiple user groups, is intuitive to follow, AND that ultimately ends up making you money! Just the thought of creating something like that from scratch is probably enough to make you dizzy with anxiety.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.