Mind the Product
JUNE 13, 2017
At every tech or product management talk I go to there is invariably a slide about HiPPOs – standing for the “Highest Paid Person’s Opinions” It’s a term used to describe a senior member of the organisation who is not attached to the delivery team full time, and who is expressing a perspective that the delivery team feels it has good reason to ignore.
Userzoom
JUNE 13, 2017
“The new homepage design was all ready to go, and we were excited to launch. As the team discussed our rollout plan, we all agreed that testing the design before launch would be the right thing to do—we are, after all, focused on user-centered design. The problem was doing testing in a timely manner, while still gathering enough information to make sure our new homepage would provide a fantastic experience for our readers.” This was the state of things when Marli Mesibov, Editorial D
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Amir Rozenberg
JUNE 13, 2017
The usage of biometric sensors, such as Touch ID or fingerprint authentication, to elevate the security of mobile applications has been proliferating significantly. A key factor in this trend is the convenience and simplicity offered to the end user via onboard sensors. Users and brands are benefitting from increased sense of security in user flows: initially, biometrics were perceived as a credential-form replacement at the login stage.
TSIA
JUNE 13, 2017
As more technology companies move toward new “as-a-service"/subscription revenue business models, customer success continues to play a big role in this transition by preventing customer churn and securing crucial recurring annuity streams. But how do you know which stage of development your organization is at, and what is the end goal? To answer that, TSIA has developed the Customer Success Maturity Model , which allows companies to see where they stand against their peers and spot pot
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Amir Rozenberg
JUNE 13, 2017
The usage of biometric sensors, such as Touch ID or fingerprint authentication, to elevate the security of mobile applications has been proliferating significantly. A key factor in this trend is the convenience and simplicity offered to the end user via onboard sensors. Users and brands are benefitting from increased sense of security in user flows: initially, biometrics were perceived as a credential-form replacement at the login stage.
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