Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Lou Assist is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Let’s get started!

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Chameleon is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

DECEMBER 15, 2023

Looking for a good onboarding automation tool and wondering which one of Pendo, Appcues, and Stonly is the best option for your SaaS company? There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

DECEMBER 10, 2023

Looking for a good onboarding automation tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 52

Userpilot

DECEMBER 12, 2023

Looking for a good new customer onboarding tool and wondering which one of Pendo, Appcues, and Stonly is the best option for your SaaS company? There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

DECEMBER 12, 2023

Looking for a good new customer onboarding tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Feature adoption tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Feature adoption needs. Looking for A Better Alternative for Feature adoption?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. The use of artificial intelligence can be an invaluable tool for improving support without putting too many resources at risk. How is AI changing customer service?

Artificial Inteligence 98

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 98

Userpilot

OCTOBER 30, 2023

Looking for a good onboarding automation tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Looking for a good new customer onboarding tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, and pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 13, 2024

Wondering whether Userpilot or Product Fruits is the best option for your SaaS company? This article is going to dive into the Userpilot vs Product Fruits debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Product adoption tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Product adoption needs. Looking for A Better Alternative for Product adoption?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Chameleon is a good choice for In-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 9, 2023

If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. We also explore its benefits and different ways product managers can approach it. Finally, we look at some excellent examples of its implementation for SaaS onboarding and relevant metrics.

Onboarding KPIs 98

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 98

Userpilot

MAY 19, 2022

What help desk metrics should you use for your SaaS business to track your customer support team performance and see how often your customers need help? In this article, we will talk about the most important help desk metrics, and how to measure and improve them to achieve product growth. What are help desk metrics?

Feedback Software 98

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 98

Userpilot

JANUARY 30, 2023

Let me guess: your product adoption needs a boost, so you're looking up customer activation examples from SaaS businesses like yours. You'll see what's working for them and how you can implement them for your business to drive growth in your company. Miro uses feature announcements to engage existing users.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

NOVEMBER 26, 2023

Looking for a good product-led growth tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for product-led growth on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Interactive user manuals are an excellent way of engaging and educating your users, helping them to get the most out of your product, and improving user onboarding and feature adoption. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

NOVEMBER 26, 2023

Looking for a good user engagement tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? TL;DR In SaaS, user engagement refers to the level of interaction, involvement, and interest that users have with a product. Let’s compare them!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Embedded Analytics 52

Userpilot

NOVEMBER 26, 2023

Looking for a good customer experience management tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? Let’s explore how Pendo, UserGuiding, and Product Fruits compare when it comes to customer experience management. Let’s compare them!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Experience 52

Userpilot

NOVEMBER 25, 2022

Add onboarding checklists to drive activation. Use tooltips to aid feature adoption. Replace product tours with interactive walkthroughs. Introduce new features constantly with announcements. Offer self-service support with an in-app resource center. Set the right expectations for the product.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Business of Software Conference

JUNE 5, 2019

And as we’re working through, building our product, we released it January 1st 2010 and since then we’ve added probably 250 banks around the world. We built a product that serves commercial bankers, the commercial relationship managers and they’re an interesting lot. We were struggling. We had made a bad hire.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Userpilot

MARCH 16, 2023

Product growth can often hinge on how effectively you can create a killer SaaS landing page and drive targeted traffic toward it. Use colored buttons, animated videos, and product screenshots to create visually appealing landing pages. Link to relevant subpages to help prospects learn about your service and discover more features.

Feedback Software 98

Feedback Software Reporting Tools Embedded Analytics User Friction 98

Userpilot

APRIL 6, 2021

If you’re doing your job correctly as a product manager, customer retention should be the first thing you think about when you start your workday and the last thing you think about when you clock out. There’s no metric in SaaS businesses that correlates with profitability more than retention. Secondary onboarding 7.

Feedback Software 64

Feedback Software Research Software User Testing Customer Experience 64

Userpilot

MAY 12, 2024

While Intercom is primarily a support solution, it does have add-ons that offer other functionalities such as product tours. The Product Tours add-on contains features that aid onboarding, adoption, and feature discovery. In addition, with HelpHero, you can easily create and customize walkthroughs without coding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 27, 2023

User onboarding is one thing that can make or break your product. Get it wrong and your product will be plagued by churn, declining revenue, and poor customer reviews. So how do you make sure how you provide an excellent onboarding experience to your customers? Primary onboarding helps new users experience the Aha!

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Customer Feedback 105

Userpilot

NOVEMBER 19, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Intercom is a good choice for customer experience and it comes with features such as user segmentation, interactive user guides, in-app support, and self service support. Let’s get started!

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Pendo debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? TL;DR Let’s explore how Userpilot, and Pendo compare when it comes to user onboarding and other common use cases. Let’s get into it! What is Pendo?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. If you can find your passion, the money will follow later – which is why a lot of millennials are over educated and underemployed.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40