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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.

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How Onboarding Specialists Can Use Userpilot’s Email Feature to Drive Engagement

Userpilot

What’s your biggest challenge with user onboarding communication? Effectively announcing new features to drive adoption. How do you currently segment users for onboarding messages? Based on user behavior and in-app actions. Ultimately, Userpilot helps you create a continuous feedback loop.

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How to Create an Interactive Product Demo to Close Deals Faster

Userpilot

What is an interactive product demo? An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This results in faster Aha!

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How to Create a Successful Customer Expansion Strategy? (+Best Practices)

Userpilot

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

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Why You Need an All-in-One Mobile App Engagement Platform for Your Product Team

Userpilot

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. billion in 2024.

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SaaS Video Onboarding 101: How to Use Videos to Onboard Users

Userpilot

Video onboarding can be the solution you need when text-only tutorials are driving your users away. Text-heavy onboarding flows can overwhelm new users, leading to increased support tickets and slower activation. But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention.

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Best Product Tour Tools 2025: Feature Comparison and Pricing

Userpilot

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.