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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

In 2023, over 26% of investments in American startups were directed toward AI-related companies. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. Nearly 85% of marketers now use AI to write content. About 73% of U.S.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. There are numerous knowledge base tools in the market. Let’s dive in.

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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

And which are the best tools available on the market at the moment? The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Userpilot resource center analytics.

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Product Briefing – September 14, 2023

Department of Product

The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. But as we delved deeper, it became clear—there’s a seismic shift in the startup playbook that many aren’t noticing. billion valuation.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. Personalized onboarding can reduce churn by keeping users highly engaged.

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7 Best Self-Service Software Tools For SaaS

Userpilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

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14 Best Behavior Analytics Tools For Tracking User Activity

Userpilot

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.