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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Pro tip: try offering personalized client onboarding to reduce churn. Measure how your customers behave inside your app to improve the customer experience.

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Customer Onboarding Lifecycle: How to Continuously Educate and Unlock Value For Your Users

Userpilot

Effective strategies for primary onboarding: Greet users with welcome messages. Successful customer onboarding results in a smoother adoption Giving users helpful tips as they walk through your product reduces friction and encourages engagement. Point users to key actions with onboarding checklists. Feature tagging in Userpilot.

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The marketer that’s always on? Your chatbot

Intercom, Inc.

53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. They send your leads the exact messages you want them to see based on rules you define. Embed a video message in your chatbot.

Marketing 177
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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Keep the program visible to encourage ongoing participation.

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Track feature requests & read customer feedback on Slack: what we do at Usersnap

Usersnap

You can install the widget on your website or app, or even embed it to a native button and trigger upon click to launch the request form. Treat them like messages and conversations. The message can be customized to include the fields you need, such as the URL, screenshot, sender email, sender’s location… etc.

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Chameleon for In-App Messaging: Features, Pricing, and Review

Userpilot

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

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Userlane for Onboarding Automation: Features, Pricing, and Review

Userpilot

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. Let’s get started!