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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

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How Netflix builds a culture of excellence | Elizabeth Stone (CTO)

Lenny Rachitsky

• Sendbird —The (all-in-one) communications API platform for mobile apps • Explo —Embed customer-facing analytics in your product — Elizabeth Stone is the chief technology officer of Netflix. Brought to you by: • Vanta —Automate compliance. Simplify security.

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13 User Feedback Best Practices For Collecting In-app Feedback

Userpilot

Create different variations of the same survey and run A/B tests for them to determine which version got the most engagement. Complementing your feedback surveys with always-on feedback widgets (live chat, chatbots, ticketing systems) lets you receive genuine responses from them without you even asking.

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Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

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Voice of Customer: Why VoC should lead your product development process

Usersnap

How to embed Voice of Customer in product development life cycle. Review what your customers have been saying, run a poll with your customers or request directly for suggestions. This is the typical stage of product development where usability testing begins. Make sure your customer service channel allows clear communicate.

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7 practices to master to excel as a Product Leader

BrainMates

Self-awareness. They identify their key stakeholders, make sense of the organisational social and political environment, review the organisational structures, look at information flow etc. There are a number of useful, tried and tested tools to develop a Product Strategy (e.g. Often, they leave very little time to look inwards.

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GainsightPX for Customer Experience: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Let’s get started!