Remove Embedded Analytics Remove Product Goals Remove User Experience
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Digital Analytics 101: What Is It and How to Collect Digital Data?

Userpilot

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in?

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Before you act on user feedback and requests, prioritize them with an appropriate framework. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features. What is a good score depends on the product and industry, but aim for 30+.

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High Touch vs Low Touch Engagement Models For Customer Success Managers

Userpilot

High-touch models are best for high-paying customers such as enterprise clients while tech-touch onboarding can be used for trial users or customer segments that make up a small portion of your MRR. User segmentation can help you identify high-touch and low-touch potential customers. micro-videos ).

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Best Chameleon Alternatives for SaaS

Userpilot

With Chameleon, SaaS teams can now create beautiful product tours that help, guide, and delight their users throughout their journey. However, not all users have an idea what CSS is all about, so, you need to be technically savvy. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

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Best UserGuiding Alternatives for SaaS

Userpilot

All in all, UserGuiding is a pretty flexible solution that can improve the onboarding process, boost user engagement, and increase customer retention. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

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Best Pendo Alternatives for SaaS

Userpilot

There are a few obvious instances where you’ll likely need an alternative solution to Pendo — such as these use cases: Over 500 MAUs : If your product has more than 500 MAUs then you’ll need to subscribe to a premium Pendo plan (which tends to be significantly more expensive than other competitors on the market).

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Best Lou Assist Alternatives for SaaS

Userpilot

LouAssist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : LouAssist doesn’t have any product usage analytics capabilities. Pros of Lou Assist?