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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Exploring Userpilot’s Resource Center Editor: A Walkthrough

Userpilot

Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. In this article, we’re going to examine Userpilot’s resource center editor in depth. Start with set-up – get a resource center added via the engagement layer. There are many metrics to explore.

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15 Best User Behavior Analytics Tools in 2024

Userpilot

User behavior analytics tools are an essential part of the modern product manager’s toolkit. This article explores the top behavioral analytics tools to help you choose the right one for your needs. This article explores the top behavioral analytics tools to help you choose the right one for your needs.

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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

Userpilot

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. moment faster. #3:

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How to Use AI to Improve The Customer Experience in SaaS

Userpilot

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

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Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you.