Embedded Analytics Strategy Survey Technical Review 
Userpilot
MARCH 23, 2023
TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. moment faster. #3: Want to reduce customer churn?
Userpilot
JULY 20, 2023
In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. What is customer churn?
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Userpilot
MAY 14, 2023
You can use surveys like CSAT , CES , and NPS surveys are used to collect customer feedback from each user segment in-app. Feedback widgets allow you to get feedback passively on topics like feature requests and prompt smiley face surveys to measure customer satisfaction. What is customer feedback?
Userpilot
MAY 31, 2023
In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.
Userpilot
NOVEMBER 30, 2023
That’s whose problems you want to solve, Based on goals and audience, select a range of research techniques, like surveys , interviews, or user behavior tracking. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer.
Userpilot
APRIL 23, 2021
Looking for user persona examples to inspire your research, or (product) marketing strategy? Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. But it’s an absolutely critical step for any SaaS strategy. All in one dashboard. Benefits of user personas.
Userpilot
SEPTEMBER 22, 2021
Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. It can be integrated with your tech stack easily.
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