Intercom, Inc.
APRIL 22, 2021
As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.
The Product Coalition
AUGUST 6, 2021
In today’s competitive business environment, technology is increasingly shaping the strategies that companies develop to try to outdo their competition. To create such solutions, companies need software engineering professionals who can provide the expertise required. This is precisely what we’ll be looking at in this blog post.
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Intercom, Inc.
AUGUST 18, 2022
When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.
The Product Coalition
FEBRUARY 5, 2021
We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. And yet…we all seem to stay hung up on technical skills.
The Product Coalition
FEBRUARY 12, 2024
I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.
Intercom, Inc.
NOVEMBER 30, 2021
But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?
Product Talk
APRIL 5, 2023
When running brainstorming sessions, Ellen found that engineers in particular were quick to jump to feasibility concerns. The back-end platform already supported the ability for direct messaging, so there was very little technical feasibility we had to worry about—the interface and user experience were the main challenges.”
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