Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

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Technical Review Leadership CTO Coach Weak Development Team 274

Amplitude

JANUARY 23, 2018

As VP of Product at Amplitude, I get the opportunity to work with hundreds of different products teams every year?—?ranging ranging from startups with only a handful of engineers to large enterprises with thousands of PMs. Good product team, bad product team Click To Tweet. PM, Design and Engineering?—?are

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Weak Development Team Data Visualization User Testing Analytic Tools 102

Mixpanel

JANUARY 3, 2022

Engineers are always looking for ways to differentiate themselves. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. One of those niches that’s become more valuable in recent years: product analytics.

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PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. So let's get to it!

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Software Engineering Engineering Reporting Tools Feedback Software 92

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Rather than simply responding to the top challenges, we want to share tips on how to approach them all. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth.

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User Testing Feedback Software Technical Review Research Software 246

PMLesson's Ace the PM Interview

MAY 22, 2021

Engineering manager interviews are some of the toughest in the tech industry. Unfortunately, engineering manager interviews can often be quite opaque - EM interview questions can range a wide spectrum, and it's usually unclear what good preparation looks like. Managing Individuals How do you run 1:1s with your team?

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The Product Coalition

JULY 2, 2020

For a smooth journey together, you need to know how to get along and play nicely! That’s the magic of product development! Designers typically tend to care less about numbers and data compared to engineers. Julie Zhuo, Facebook’s VP of Product Design, wrote some great translations in her piece; How to Work with Designers.

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The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.

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Weak Development Team Product Strategy Strategy Development 130

UX Planet

FEBRUARY 13, 2024

Prescriptive Agile frameworks make it hard for designers to add valuable contributions to the team. I designed every detail in Photoshop before handing the mockups to the developers. I was excited to be part of a cross-functional team and I could not wait to start working in sprints. But it wasn’t all that bad.

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The Product Coalition

DECEMBER 23, 2021

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

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Johanna Rothman

MARCH 18, 2024

I assume you have some sort of functional product development expertise. If not, why are you in technical product development? These are generalities and we all know how bad generalities are at describing the skills of any one person. The more collaborative your team, the more everyone can gain both kinds of expertise.

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Product Warrior

DECEMBER 7, 2022

The end goal was clear, but committing to exactly how we might arrive at it was not. People creating solutions need to see how they create a direct impact Making software is not like manufacturing thousands of widgets which all look the same, even when the technology is very well understood. The full series is listed below.

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Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. The tenets of foundation engineering at Stripe.

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Engineering Feedback Software Onboarding KPIs Customer Experience 214

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. They don’t have to make every decision and double-check everything done by their teams. In this article, I will share what it is and how to use it.

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Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. How to obtain product judgment. Product Judgment does exist, and it is learned.

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Research Software Weak Development Team Reporting Tools Customer Communications 291

Mixpanel

JANUARY 21, 2020

As Director of Product Management at Mixpanel, an important part of my role is hiring and developing a world-class team of product managers and ensuring that we’re empowering those people to be the best product managers they can be. The same goes for an engineering degree. Customer focus. That’s a better indicator.

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Weak Development Team Customer Experience Reporting Tools Feedback Software 87

Intercom, Inc.

OCTOBER 16, 2018

They help managers evaluate how their employees are doing, the value they bring to a team and how their work can be improved. Now, as one of the managers of a global support team that is quickly scaling, I can completely understand not only the necessity but the benefits of tracking KPIs.

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Weak Development Team Customer Experience User Testing Customer Feedback 154

Alchemer Mobile

JULY 13, 2021

Bad product experiences increase customer frustration, potentially creating resentment around having difficulty completing tasks within an application and increasing customer churn. Beforehand, make sure your team is aligned on: Their definition of product experience. The goals you hope to achieve by investing in product experience.

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The Product Coalition

MAY 1, 2023

The team stressed. Then in strolls the design team, telling us to step back. Another blocker in my path preventing me from moving the product team into action. However, I’ve learned that cutting corners early in product strategy development leads to significant hurdles later on. Think of it like a room’s air conditioning.

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TechEmpower - Product Management

SEPTEMBER 25, 2023

When speaking with founders and CEOs, we often hear concerns like this: My project manager is losing confidence in the development team. I think that poor communication and differing team cultures might be part of the problem, but how can I know for sure? But how do you know which? It’s a good question.

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The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Well, before, product knew what was going on and engineering didn’t.” and one engineer in Iceland. and one engineer in Iceland.

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Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Managers oversee their team members’ work and career development.

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The Product Coalition

FEBRUARY 12, 2024

I struggled to figure out how to run the product review meeting effectively. As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down.

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Technical Review User Testing Product Research Customer Feedback 117

The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. If so, what is the value of the solution you’re developing? Often people confuse it with automation.

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svpg

JANUARY 11, 2016

I normally write about how to evolve your organization from a weak product org to a strong one. But in this article I want to talk about a pattern that I see in many companies that are actually doing really well, growing aggressively, yet they will sometimes, over time and unintentionally, replace their good behaviors with bad ones.

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The Product Guy

AUGUST 1, 2019

What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? This obviously reflected as a failure to deliver on part of the engineering team. THE CHALLENGE. THE CAUSE.

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PMLesson's Ace the PM Interview

JUNE 28, 2021

Many engineering managers first transition into their roles as former individual contributors. This is especially true for new EMs, who often previously worked as software engineers or developers before being promoted. EMs are no longer only responsible for themselves and their own workload, like the ICs on their teams.

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Engineering Weak Development Team Feedback Software Management 52

Melissa Perri

JULY 7, 2023

I don't think this is a bad thing. In SAAS companies, the Product Management role has always been about figuring out how to grow the business by solving customer problems with the right software. Someone overseeing the teams that build the things you sell. What does a GM look like in a product-led business?

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Modus Create

APRIL 5, 2022

The fundamental issue remains not considering security while developing software. . This post aims to answer the eternal questions: Why do developers omit security? What can be done to increase security awareness while developing code? Silos in Development and Security. Is there a cure for that state of mind?

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Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

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Research Software Feedback Software Analytic Tools Customer Communications 192

Userpilot

NOVEMBER 21, 2023

In his talk, Jason talked about how product managers can upskill to meet the challenges in their daily work and how to make sure that their organizations value their work. How to upskill as a product manager. Average ships per person in the team. Conversion credit or attribution value of the team due to the ships.’

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Product Management University

MARCH 5, 2024

In other words, the agile development process is redefining what we call product management. Go Upstream One of the biggest culprits of poor agile execution is the lack of clear value targets that start with product planning and ripple their way into UX design and development. Here are a few pointers.

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The Product Coalition

JULY 11, 2019

Guide on Managing Cross-Functional Team To develop a good project, you need to consider two important factors?—?a a project idea and a team of specialists. Speaking about the team, there is always a question: what team structure to choose? What is Cross-Functional Team? Less time, less money.

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Weak Development Team Reporting Tools Software Review Management 60

BrainMates

AUGUST 22, 2019

Don’t tolerate bad management if it’s making you miserable. The number one thing I see that undermines product and engineering teams’ success is senior executives who help too much,” adds Rich. Over time, it becomes increasingly hard on both the engineering and the product teams, and the product people are blamed.

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Weak Development Team User Testing Product Management Product Manager 77

Iteratively Blog

DECEMBER 17, 2020

But how do you fix the garbage that is bad data management and quality? Especially if you don’t have control over the implementation of tracking code (as is the case with many data teams). Now, let’s look at why data teams struggle with this validation, and how they can overcome the challenges of it.

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Data Visualization Weak Development Team Analytic Tools User Testing 40

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

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Engineering Feedback Software User Testing Leadership 135

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. I became director of communications, leading the development of intranets and web applications. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced.

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