Centercode

AUGUST 7, 2020

It’s the number one objective driving your product’s success. You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Centercode is uniquely built for beta testing. Product Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Mironov Consulting

SEPTEMBER 22, 2020

After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term “MVP”. Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. Here’s why….

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Gainsight

OCTOBER 31, 2018

As in the drug industry, CS teams could run an A/B test. They could perfectly separate out a set of accounts upon which to test an intervention (e.g., For example, you couldn’t have the test group be the customers who wanted to engage with a CSM (since those might be more likely to stay anyways).

User Testing 61

User Testing Customer Experience Support Training Product Research 61

Amplitude

JANUARY 27, 2021

All teams look at their own version of quantitative data—new sales, leads, net retention, crash burn, uptime, active users—but not all teams actively pair this data with qualitative feedback from customers. Helped lead to a culture change within the Product team, which started engaging with many customers weekly, even after this initiative.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90

The Product Coalition

NOVEMBER 14, 2018

Photo by rawpixel on Unsplash Product Managers are one of the top ten careers that are trending right now. During these meetups, one conversation topic that always seems to come up is what product managers typically do every day, and that’s a question that’s been asked numerous times on all the online forums I visit. And I get it.

User Testing 60

User Testing Product Management Product Manager Finance 60