Gainsight

OCTOBER 21, 2022

Yes, Frank Slootman , the GOAT of enterprise software CEOs, having run Data Domain, ServiceNow, and now Snowflake , was my kryptonite! When the first friend messaged me, “What do you think?” You need to leverage a team that focuses on getting the initial sale deployed and it should be called professional services or partners.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization User Testing 52

Revulytics

JULY 19, 2017

In that book, authors apply lessons from agile software development to the increasingly digital marketing realm, and show how agile methodologies and practices can help marketers move faster, adapt more quickly to customer feedback and better manage an increasing amount of customer touch points. enhance their teams’ productivity.

Analytic Tools 60

Analytic Tools Feedback Software Data Visualization Reporting Tools 60

Intercom, Inc.

DECEMBER 5, 2019

Identifying a clear purpose and vision becomes all the more important given the rapid evolution of the SaaS industry, whether it’s how fast the underlying cloud technology is changing, the massive transformation of the app economy, or the race to incorporate AI. Many SaaS startups are eager to graduate to the enterprise arena.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

Gainsight

MAY 13, 2020

The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. Those existing customers will be scrutinizing outcomes to ensure your software is delivering results and if you can’t deliver value to them, they will likely churn.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And about two years ago we came up with the idea of building into our system, I call it an A.I.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Intercom, Inc.

FEBRUARY 4, 2021

The group of businesses works across industries from agri-tech to motor to SaaS, with the shared goal of finding environmentally positive solutions that deliver on both purpose and profit. I always loved software and developing software. And we have a bunch of technologies. And so the variables are massive.

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Reporting Tools Transportation Travel Data Visualization 183

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar. Userpilot is a product adoption platform with advanced analytics features.

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software Research Software 83

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What are product analytics tools? Let's get started… TL;DR.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JUNE 8, 2021

In this article, we’ll help you understand how you can measure user behavior, the best tools out there, and how to implement the collected data. Best User Behavior Analytics Tools. Quantitative user behavior analytics tools. Quantitative user behavior analytics tools. Qualitative user behavior analytics tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. But is Amplitude the right tool for your company? How does it compare to other analytics tools out there, like Userpilot, Heap, or Mixpanel? It offers valuable insights into user behavior to drive growth and enhance your user experience.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

DECEMBER 12, 2023

Looking for a good user analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for user analytics on review sites, but they don’t make the choice any easier. The platform also helps you announce new product features and collect customer feedback.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Also, what about management solutions like Nerdio?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? How far does eG Enterprise go to provide end-to-end performance visibility? Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Business of Software Conference

AUGUST 1, 2019

There are few people as qualified to talk about the landscape of software investment as Bill Janeway. On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. The Rise And Fall Of Enterprise Software”. Upcoming Events. Transcript.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

Mixpanel

FEBRUARY 2, 2021

No more data history limits on all new Free, Growth, and Enterprise Plans. in a 5-person startup, everyone has access to all the company’s data already, so the enterprise-grade data classification tools we’d built were of no use to them). . Mixpanel on Mixpanel: data on product usage for Free vs. Enterprise plan users.

Data Visualization 94

Data Visualization Analytic Tools User Testing Research Software 94

The Product Coalition

FEBRUARY 26, 2022

One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role. The issue feels a little more systemic. Using these ideological tools for your own sanity is great. almost nobody talks about customer needs.

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User Testing Weak Development Team Customer Experience Customer Feedback 173

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Most important in the enterprise space is our sales team.

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Roadmap Consulting User Testing Weak Development Team 40