Our Top Takeaways From The Gartner 2021 Market Guide for Customer Success Management Platforms
Gainsight
MAY 13, 2021
If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic.
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