Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  There’s something more systematic here.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

ProductPlan

FEBRUARY 15, 2022

Organizing, automating, and making meaning out of this data tsunami is another critical product operations skill that lets product managers spend less time digging up or transmitting the basics and more time extracting the deep value that eventually informs the product roadmap. Facilitating product feedback review and planning meetings.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

The Product Guy

JUNE 15, 2017

Whether it’s your plans (roadmap), feedback you’ve heard from users, product usage data (analytics), or posing questions — getting what you’re doing and thinking in front of a cross-departmental audience will provide you with input that helps you make better decisions and will help align others with the goals you’re looking to achieve.

User Testing 117

User Testing Feedback Software Customer Feedback Research Software 117

The Product Coalition

FEBRUARY 26, 2022

This is especially true in enterprise software and it’s this idea that talking with sales teams is broadly fruitful. Reason one: New deals don’t keep customers happy Most sales compensation plans are focused on new deals only , not on keeping existing customers happy. For two specific reasons. 30% of the customer.

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171