The Product Coalition

MARCH 15, 2023

Ideally, with a great onboarding flow, when someone asks one of your customers what their favorite part of managing their finances is, they hold up their phone and say “the app I use.” Set up events to more clearly define what feature adoption means e.g. made a transaction or created a profile.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. A retention metric tied to product usage (depth and frequency) is a better predictor of churn, and a more helpful KPI for teams to act on. Send message.

Data Visualization 119

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 119

Mironov Consulting

FEBRUARY 6, 2020

If we think of KPIs as generic and universal, then it makes sense to copy them from directly from successful companies. Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. And I entirely reject gross revenue as a company-wide KPI. Yet it’s the first KPI proposed by many exec teams.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

JUNE 11, 2021

This helps you improve your marketing messages, and combining this information with the overall user activity data helps you craft better user personas. In that case, you can create custom events based on relevant event parameters. This helps you craft better marketing messages. Social media analytics tools for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a PM responsible for your company’s new business messaging and collaboration product. And historically, such a definition made sense, because without access to other data, companies had to wait for Finance to close the books before knowing whether their product was doing well.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

Userpilot

JANUARY 15, 2021

Although it is hackable to a certain extent with Tag Manager, the fundamental point remains: Google Analytics relies on anonymized traffic rather than event-based tracking that is linked to a single user ID. Better to ask: how do I set the right KPIs for my SaaS? If it generates revenue, then revenue should definitely be a KPI!

Data Visualization 61

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 61

Userpilot

SEPTEMBER 2, 2020

Basically, you need to break down your users’ journeys into smaller steps – as many as you can identify and measure – and generate a detailed funnel or growth KPI dashboard. Custom Experiences – Userpilot enables you to set up event triggers, so that you can provide help where it looks like it’s needed most.

Data Visualization 54

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 54