Usersnap

OCTOBER 6, 2021

User behavior analytics are part of the puzzle for a SaaS company’s success. If you need even more context, feel free to check out our ultimate guide to customer feedback. User behavior analytics in SaaS: why bother anyway? Your SaaS product, however, often works very differently. Imagine you’re running a grocery store.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. Simply follow the below steps and tick them off in turn to deliver the best mobile app product you can.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Mixpanel

JULY 9, 2021

Product analytics isn’t just a “nice to have” tool to add to your stack of tech solutions that may or not help you grow. Like most everyone else in SaaS, I know that product analytics are helpful for growth—that’s why I started using Mixpanel five startups ago. That’s why I continue to use product analytics at Riven.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Startups 59

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Keeping track of them all, ensuring they’re given proper consideration, and closing the feedback loop with the folks who make suggestions is essential and falls on the product team to manage. Deadlines and progress are visible to everyone.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. Historically all agile methods emphasize continuous delivery of value , not code, to users and to the business; all require short feedback loops with users/customers and with stakeholders.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Userpilot

MARCH 24, 2021

A key result is not the same thing as a KPI (key performance indicator). A KPI is used to measure the continued progress towards a defined performance measure. Instead of tying yourself to a solution, you’re giving yourself space to understand what that solution might look like. How Userpilot Helps With Getting Feedback.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Gainsight

OCTOBER 14, 2020

Gamers know all too well the shortcuts to ‘level up,’ allowing their character to have more abilities, advance boards, and access new tools to win. However, the skills needed to ‘level up’ for product managers are a bit more elusive as PMs often receive varying feedback from customers, sales, customer success, engineering, etc.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Gainsight

JUNE 10, 2021

Building Programs That Drive Adoption at Scale: KC Duggan, Director of Revenue Systems at MINDBODY, JT Eborn MBA of PMP Instructure, Melissa Allen the Sr. Next, is the backbone of your CS operations: access to accurate data, consistent processes, the right tech stack, and a feedback loop. How clean is your data?

Feedback Software 52

Feedback Software Research Software User Testing Onboarding KPIs 52

The Product Coalition

JANUARY 24, 2021

preset quarterly goals or strategic need to focus on a new KPI) A broader change in your industry and/or prototypical customer’s life (e.g. introduction of new regulation or adoption of new technology) This kind of context helps your team be more motivated to build what you’re proposing and more able to do it well?

Onboarding KPIs 128

Onboarding KPIs User Testing Customer Experience Feedback Software 128

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. The data backs it up. Author: Sachin Rekhi.

Article 82

Article Feedback Software Research Software User Testing 82

Mixpanel

JUNE 10, 2020

Along with fostering a company culture that’s widely adopted and understood, smart product experimentation is about prioritizing drivers before solutions, taking a measured approach, and experimenting with purpose. Ours are: Drivers before solutions HBML, or hypothesize-build-measure-learn (more on this in the next section).

User Testing 75

User Testing Weak Development Team Product Research Customer Feedback 75

DISQO

JUNE 7, 2019

Considering there are, according to Instagram, 2 million monthly advertisers on the platform, marketers clearly view Instagram as a valuable social media marketing tool to promote their brands and drive sales. They need feedback from customers to be visible, so that prospects can see that their ads and products are popular. “As

Product Research 40

Product Research User Testing Customer Feedback Feedback Software 40

DISQO

JUNE 7, 2019

Considering there are, according to Instagram, 2 million monthly advertisers on the platform, marketers clearly view Instagram as a valuable social media marketing tool to promote their brands and drive sales. They need feedback from customers to be visible, so that prospects can see that their ads and products are popular. “As

Product Research 40

Product Research User Testing Customer Feedback Feedback Software 40