Mixpanel

JUNE 10, 2020

No matter the industry, product experimentation should always be done with your customers top of mind. For smarter experiments that put the customer first, encourage your team to dig into the “why” before your experimentation ship even sets sail. Make friends with frameworks. Experiment with purpose—and guardrails.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Userpilot

JANUARY 17, 2023

Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. If you want to build a loyal customer base and nurture product growth , your focus should be spent on making users realize the value of your product as soon as possible—which might be trickier than you think.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

OCTOBER 25, 2022

Product managers conduct primary and secondary market and customer research to find the target market and identify opportunities that existing products don’t satisfy. Tracking product usage , like engagement with certain features, allows product managers to see which of them generate the most value for customers.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Surya Suravarapu

FEBRUARY 27, 2020

Customer-centricity is everywhere in the business vocabulary, perhaps one of the most used buzzwords mentioned in elevator pitches and executive decks. Are we really customer-centric? Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Userpilot

MAY 7, 2024

Collecting the voice of the customer (VoC) in product management can lead to sustained growth. You can have the best digital marketing and pricing strategies, but you won’t be able to retain your customers if you don’t listen to their feedback. Plan user interviews and focus groups. Close the feedback loop.

Product Research 102

Product Research Data Visualization User Testing Customer Feedback 102

Userpilot

NOVEMBER 24, 2022

How should product managers handle customer requests to improve customer satisfaction and drive value for users and the business? Customer requests are queries about your product. Some of them are solved quickly by customer support while others involve the development of new functionality. Book the demo !

Feedback Software 98

Feedback Software User Testing Product Research Customer Experience 98

Userpilot

FEBRUARY 20, 2024

Here, the product manager mainly makes decisions based on intuition, customer feedback or (requests), and market trends. Feature engagement rate : This measures how actively users engage with specific features, providing insights into which features are most valuable to your users and which may need improvement or removal.

Data Visualization 105

Data Visualization Feedback Software Research Software User Testing 105

Userpilot

APRIL 11, 2023

Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience).

Data Visualization 98

Data Visualization Customer Feedback Customer Experience User Testing 98

Usersnap

OCTOBER 31, 2023

What is the CIRCLES framework (AKA CIRCLES method) in Product Management? CIRCLES is a widely used framework for product managers , initially introduced by Lewis C. Some PMs may opt for detailed paragraphs, while others favour brevity with one or two sentences to capture user will. Ready to see your ideas soar?

Data Visualization 52

Data Visualization Feedback Software Product Research Customer Feedback 52

Userpilot

NOVEMBER 8, 2022

Unlike a go-to-market strategy, which focuses on the product launch phase alone, a marketing strategy refers to a longer-term approach toward achieving success with your brand. It defines how the brand will keep up with changing times to attract new customers and drive customer retention.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98