Userpilot

JUNE 17, 2022

Both of these frameworks are commonly used to monitor, manage, and assess results. Objectives and Key Results (OKRs) is a collaborative goal-setting framework that individuals and teams use to set ambitious goals with quantifiable key results. Keep feedback loops to perfect your OKR framework. MBO vs OKR.

Feedback Software 52

Feedback Software Product Research Customer Feedback Reporting Tools 52

Userpilot

OCTOBER 11, 2023

Finally, utilizing the right growth experimentation framework can help improve conversion (alongside other metrics ) at key touchpoints in your product. Once you've chosen your top priority experiments, it's time to design your growth experiment template or framework. Start with brainstorming ideas for problems to solve.

User Testing 88

User Testing Product Research Customer Experience Onboarding KPIs 88

UX Planet

MARCH 2, 2024

Utilizing frameworks such as “Jobs to Be Done” could help in monitoring user needs throughout the process (Jobs-to-be-Done Framework). Introduce a feedback loop for continuous improvement, similar to Bard & ChatGPT, where user suggestions after each interaction help evolve the model.

Product Research 68

Product Research Research Software User Testing Analytic Tools 68

Mixpanel

JUNE 10, 2020

Make friends with frameworks. With your culture in step, establish a framework to help you set the stage for confident experimentation that prioritizes brand consistency. Consider this framework the basis for your team’s ‘epic’—a term borrowed from literature that refers to a big chunk of work that has one common objective.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. A lot of teams use the ICE or PIE Frameworks which basically estimate the Impact, Certainty of results and Effort for each experiment and create a combined score.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Userpilot

JANUARY 31, 2022

Marty Cagan refers to them as “Experience Product Managers” in his book Inspired , as they primarily focus on human-centered, customer-focused products. They understand product growth, work with continuous feedback loops, run competitive analyses, and assess potential new product ideas. Growth Product Manager.

Research Software 88

Research Software Analytic Tools Feedback Software Product Research 88

The Product Coalition

JULY 6, 2022

It’s an actionable framework to achieve this product-market fit. Lean and Agile Agile and Lean are similar in that they both refer to the practice of developing products fast, with the use of short development cycles and frequent releases. What is Lean product management (Lean or LPM)?

Startups 123

Startups Feedback Software User Testing Product Research 123

Userpilot

JULY 9, 2023

Product usability refers to how easy it is for customers to use the product to achieve their goals. Teresa Torres, product management coach and the author of the continuous discovery framework , recommends starting prioritization with the problems to identify those that will have the biggest impact on user experience. Rinse and repeat.

User Testing 71

User Testing Product Research Customer Experience User Experience 71

The Product Coalition

NOVEMBER 26, 2019

Historically all agile methods emphasize continuous delivery of value , not code, to users and to the business; all require short feedback loops with users/customers and with stakeholders. Learn how to create verified product strategy and to put to use the GIST framework in two activity-packet days.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Userpilot

JUNE 22, 2023

Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. TL;DR Customer churn refers to customers discontinuing their usage or subscription to your product. A good customer churn rate is 3% or less for SaaS companies. What is customer churn?

Data Visualization 78

Data Visualization Feedback Software Analytic Tools Customer Experience 78

Agile Velocity

MAY 20, 2020

So, an alternate definition for creating balance at the top might be to gain an understanding of complexity, by applying the Cynefin Framework 2 or a Volatility – Uncertainty – Complexity – Ambiguity (VUCA) filter, as the foundation for decision making to enable agility wherever it is needed. Balancing the Agile Enterprise

Agile 79

Agile Feedback Software Data Visualization Research Software 79

Userpilot

AUGUST 18, 2022

Customer advocacy is analyzed by looking at net promoter scores , a metric that measures on a scale of 1-10 how likely someone is to refer you to a friend. Start a referral program that rewards existing customers for referring new customers. The customer advocacy framework. A score of 8+ indicates a potential customer advocate.

User Testing 88

User Testing Customer Experience Customer Feedback Feedback Software 88

Split

MARCH 20, 2024

The release management process flow refers to the end-to-end workflow for a new software release across its entire lifecycle. An excellent release management strategy proactively nurtures these relationships and feedback loops. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

ProductPlan

JANUARY 9, 2019

As Teresa Torres points out, what better way to prioritize work than to reference the metrics that matter most? We’ve written extensively about prioritization frameworks in the past. This way, room is made for unplanned work that arises out of customer feedback or shifting priorities. It’s become a popular notion.

Product Research 70

Product Research Weak Development Team User Testing Customer Feedback 70

Ask Benny

JANUARY 25, 2020

This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology. Good constraints and frameworks usually make people more productive than vague goals. In big organizations a better framework is needed. The frameworks I found useful are squads and OKRs.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

Surya Suravarapu

FEBRUARY 27, 2020

All these forces we are referring to are from the customer's perspective. The anticipatory emotions are referred to in the book as Anxiety-in-choice, and the anticipated ones as Anxiety-in-use. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static 'snapshots'."

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Userpilot

OCTOBER 18, 2022

One way to perform user feedback analysis is by tagging NPS responses to get qualitative data in Userpilot. Don’t forget to close the feedback loop. In order for the loop to be completed, you need to act on feedback and make changes based on user feedback. The SMART goal-setting framework for SaaS.

Customer Feedback 86

Customer Feedback Data Visualization User Testing Analytic Tools 86

Userpilot

OCTOBER 25, 2022

Try one of the goal-setting frameworks, like SMART or OKR. You can use frameworks and tools like the ones developed by Teresa Torres to guide your product discovery. Next, you can cross-reference the data with the results of user surveys and identify how the most satisfied groups engage with the product.

Product Research 82

Product Research User Testing Customer Feedback Research Software 82

Userpilot

JANUARY 17, 2023

As the name indicates, time to value (TTV) refers to the time it takes for a user to realize the expected value of your product. If you want to improve time-to-value and make sure that more users realize the value of your product, then you need to pay attention to the five stages of the value realization framework, which include: Definition.

Feedback Software 85

Feedback Software Research Software Onboarding KPIs Customer Experience 85

Userpilot

AUGUST 14, 2023

Now, there are four best practices for conducting surveys prolifically: Setting up a specific goal using a goal-setting framework. Leverage open-ended questions to receive qualitative feedback. Cross-reference user responses to their stage in the customer journey to find correlations that can lead to actionable insights.

Product Research 73

Product Research Data Visualization Analytic Tools Feedback Software 73

Userpilot

SEPTEMBER 16, 2021

You can measure SaaS products by tracking specific metrics across different stages of the user life cycle, using the Pirate metrics framework (AARRR). Justin Butlion's four-step framework illustrates the feature adoption funnel that outlines how users adopt a feature, and it consists of Exposed, Activated, Used, and Used Again.

Onboarding KPIs 86

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 86

Userpilot

MAY 16, 2022

Ramli John’s ‘Eureka’ framework is an excellent place to start when devising a product-led onboarding strategy. The activation point is commonly referred to as an ‘Aha moment’ But activation actually happens when the users experience the value of the product too. Let’s dive in!

User Testing 88

User Testing Customer Feedback Customer Experience Feedback Software 88

Ask Benny

FEBRUARY 26, 2019

This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology. Good constraints and frameworks usually make people more productive than vague goals. In big organizations a better framework is needed. The frameworks I found useful are squads and OKRs.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Roadmunk

SEPTEMBER 21, 2017

How many times I refer this post to new PMs still surprises me. So Shopify’s Director of Product, Brandon Chu, developed a framework to streamline that decision-making process. Brandon Chu makes yet another appearance on the list with a different framework; this time to help with prioritization (between projects and within a project).

Article 81

Article User Testing Product Research Technical Review 81

Ask Benny

JULY 16, 2018

This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology. Good constraints and frameworks usually make people more productive than vague goals. In big organizations a better framework is needed. The frameworks I found useful are squads and OKRs.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

The Product Coalition

JULY 17, 2018

This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology. Good constraints and frameworks usually make people more productive than vague goals. In big organizations a better framework is needed. The frameworks I found useful are squads and OKRs.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

DISQO

JUNE 15, 2015

Not only do simulated prototypes marginalize user bias and inaccuracies, if utilized effectively they can also provide a framework by which product managers can evaluate and benchmark new product features iteratively. appeared first on Feedback Loop. The post Why do product teams need to master rapid prototyping?

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

DISQO

JUNE 15, 2015

Not only do simulated prototypes marginalize user bias and inaccuracies, if utilized effectively they can also provide a framework by which product managers can evaluate and benchmark new product features iteratively. appeared first on Feedback Loop. The post Why do product teams need to master rapid prototyping?

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

Userpilot

SEPTEMBER 15, 2021

You can measure SaaS products by tracking specific metrics across different stages of the user life cycle, using the Pirate metrics framework (AARRR). Justin Butlion's four-step framework illustrates the feature adoption funnel that outlines how users adopt a feature, and it consists of Exposed, Activated, Used, and Used Again.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. As a rule of thumb, aim for 2 hours at a time. Remember?—?these

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Userpilot

MAY 7, 2024

Define how you’ll gather the feedback. Close the feedback loop. Choose the goal-setting framework of your preference. Set goals using your preferred goal-setting framework, e.g., SMART. Refer back to the previous section to choose the ones that align with your goals.

Product Research 74

Product Research Data Visualization User Testing Customer Feedback 74

DISQO

JULY 24, 2015

But one excuse in particular that strikes me is the reference to organizations that innovate successfully without presumably involving user feedback. appeared first on Feedback Loop. From regulatory restrictions to limited time and resources, I’ve heard them all. Apple is the classic example.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

JULY 24, 2015

But one excuse in particular that strikes me is the reference to organizations that innovate successfully without presumably involving user feedback. appeared first on Feedback Loop. From regulatory restrictions to limited time and resources, I’ve heard them all. Apple is the classic example.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

Userpilot

NOVEMBER 24, 2022

This could be through various media, like a passive feedback widget. Resolving the issue could be as simple as referring the customer to existing knowledge base articles. Closing the feedback loop drives customer loyalty. Customer request feedback loop. Goal Setting Framework.

Feedback Software 79

Feedback Software User Testing Product Research Customer Experience 79

Userpilot

FEBRUARY 20, 2024

Cross-reference each promising idea with user feedback, market trends, and your business strategy to ensure it addresses real user needs and the opportunities identified in your data analysis. Prioritize feature development based on value and effort Use the Value vs. Effort framework below to prioritize the features you ideated.

Data Visualization 86

Data Visualization Feedback Software Research Software User Testing 86

Usersnap

OCTOBER 31, 2023

What is the CIRCLES framework (AKA CIRCLES method) in Product Management? CIRCLES is a widely used framework for product managers , initially introduced by Lewis C. The reversal method, SCAMPER & Attribute method are a few popular brainstorming frameworks used by PMs in order to devise innovative solutions to user needs.

Data Visualization 52

Data Visualization Feedback Software Product Research Customer Feedback 52

Agile Velocity

JANUARY 13, 2022

Regardless of the size of the organization or scope of the transformation, there should be a powerful guiding coalition , we refer to this as the Agile Leadership Team (ALT), who can help drive the transformation, foster feedback loops, and remove organizational impediments. Competing Values Framework (Cameron and Quinn) .

Feedback Software 59

Feedback Software Agile Data Visualization Leadership 59