Mind the Product

MAY 13, 2019

The squad has full autonomy to achieve the goal: Access to data or information : everyone in Monzo has access to most of our data through Looker, all of our emails are public via Google Groups, conversations tend to be on public Slack channels, and information is open to all on GDrive or Notion.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

Userpilot

JULY 24, 2023

Chatdesk Trends automatically tags and identifies patterns in customer feedback from different channels. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. This enables them to close the feedback loop. Pricing: Free to use but need Looker, Power BI, or Tableau subscriptions.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Usersnap

AUGUST 20, 2021

You can easily write out a generic understanding of what you see in your customer feedback software. However, if your goal is understanding precise details about customer feedback , then it might take a few days or weeks to summarize it. Public Reviews. Train your staff to use this area for important feedback notes.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Usersnap

SEPTEMBER 9, 2021

Therefore, the real question becomes: “Is there a time-tested system you can use to set up a customer feedback system to gather customer feedback?” Customer Feedback Loop” Image source. If you wish to gather customer feedback strategically and systematically, the A.C.A.F Act upon it. The Takeaway.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52