Userpilot

JULY 24, 2023

Chatdesk Trends automatically tags and identifies patterns in customer feedback from different channels. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. This enables them to close the feedback loop. Pricing: Free to use but need Looker, Power BI, or Tableau subscriptions.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Usersnap

AUGUST 20, 2021

Public Reviews. Most people look at online reviews before deciding to become your customer. For example, using tools such as ParseHub or Dexi , you can scrape the web to gather your company’s online review data and analyze it. However, automation is the best option to analyze a large number of reviews and scale your business.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? Not only is it a mess for you, but it can also let your customers down when you don’t do something about their feedback. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

Mind the Product

MAY 13, 2019

Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Scale our systems to flexibly lend to more users. Then we f ocus the “how”, by breaking the goal down into independent outcomes, and organising autonomous squads around them.

Research Software 169

Research Software Feedback Software User Testing Customer Experience 169