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A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. He explains how to conduct an AI-powered design sprint that transforms product concepts into clickable prototypes in just hours instead of weeks.
How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?
Today we’ll learn how to overcome some of those challenges from a product leader with experience at Target, McDonalds, eBay, and Meta, and now as Founder and CEO of Taelor. A Fresh Perspective on Product Development Anya challenged common assumptions about product development strategy.
In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Heres how to take insights from customer feedback and turn them into results.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
Throughout this series, we have been discussing ways to innovate your feedback loops, and strategies for incorporating your customers into the heart of your product development systems. How to find the right level of transparency for customer-facing product updates. This is an exclusive session you don't want to miss!
In our latest Productside webinar, Becoming an Effective Product Management Leader , Principal Consultants Roger Snyder and Kenny Kranseler delivered a no-nonsense roadmap for new leaders who want to nail their first 90 days (and beyond) and get the tools on how to become a product management leadereffectively. Roger : Absolutely.
Listen to the audio version of this article: [link] AI Strategy Benefits My research shows that AI can help you make better strategic decisions faster, at least for certain products. [1] 1] Below are four examples of how this can be achieved. This can help you create a new strategy and evolve an existing one.
While it may sound too good to be true, the reality is that you can achieve this by implementing an effective customer expansion strategy. In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns.
If youve recently launched a mobile app and want to increase app users, its going to be an uphill battle. Because most mobile apps lose 77% of their users within 3 days! Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Here’s how to build that system: 1.
If you work in digital products, you might think wireframes and mockups as a quick way to get user feedback on our designs. It is a powerful tool for thinking through different aspects of your product and answering questions to all sorts of design questions. When you think of "rapid prototyping", what comes to mind?
You’ve just downloaded the hottest new app everyone’s talking about. Defeated, you close the app, unsure if you’ll ever open it again. Onboarding automation uses technology (such as conditional flows and sequences) to guide users through their initial experience with your product. Where do you start?
They build systems for curiosity, flexible planning, and continuous learning that help their teams thrive even when the path ahead is unclear. Watch the Full Roundtable Or keep reading for the full recap and a preview of the exclusive 20-framework strategy guide available to members of The Product Way. to “How certain are we?”
While Eva Spexard s work doesnt fit into the typical product mold, shes found ways of applying a continuous discovery mindset, including conducting customer interviews , building opportunity solution trees , and making iterative improvements over time. Describe how performance reviews currently connect to your long-term career aspirations.
Introduction to customer satisfaction surveys Customer satisfaction surveys are vital tools for understanding what customers think, feel, and experience. Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. Satisfied customers are more likely to become repeat buyers.
Speaker: Nico Krüger, Senior Director of Solutions Engineering at Rollbar
How is your organization’s DevOps doing? Do you have strategies to both identify problems and improve performance? DevOps Research and Assessment (DORA) has identified four key metrics to help organizations understand where their DevOps stands and how it can reach an elite level of performance. Build in security from the start.
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. What I like about this language is it helps us evaluate how balanced we are in our approach.
When Jane, a seasoned product manager, started her new role at a fast-growing SaaS company, she was ready to make an impact. With the right strategies, you can hit the ground running, build trust, and leverage your expertise to thrive in your new role. But within a month, she felt like she was treading water. The good news?
When your company adopts multiple SaaSsolutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.
Productside | Product Management Courses & Training How Product Management Strategy Turns Struggles into Structure We’ve worked with hundreds of teams stuck in reactive delivery cycles, constantly shipping features but never sure if they’re actually moving the needle. It needed a rethink of its product management strategy.
In other words, continuous development enables progressive rollout techniques, which has given rise to a culture of experimentation, allowing teams to build better products based on real-user feedback and guaranteeing customer satisfaction.
Along the way we’ll explore how the role varies across different organizations and discuss the critical skill of defining and managing the boundaries of that product management role. This approach leads to better solutions and stronger buy-in from teams responsible for building and supporting the product.
A well-crafted release note can transform how you communicate product updates to your users. With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. They include guidelines that help users understand the value of your software updates.
Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Best customer success software for startups and small companies. Defining a customer success tool and other FAQs.
Let’s explore nine market-proven user onboarding strategies that transform curious first-timers into loyal advocates who stick around long-term. For example, let’s say your team is developing new project management software for small- to medium-sized businesses. Learn how to use and read paths. Frustrating, right?
How do you validate strategies, reduce risks, and ensure alignment with customer value? Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer engagement.
Below, Hilary Gridley , director of product management at WHOOP, shares strategies she’s learned to leverage the latest AI tools to not just become a better manager but to level up her entire team. ” This year, I fully embraced AI as a management tool, and the results have been transformative.
In the first article, we covered how to decide if your organization is ready for change. After that, we shared advice on how to select your pilot team to trial the change. Then, we described how to build the skills pilot teams need to succeed. You were just doing some stuff differently to get me that solution idea.
To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used Teachable as our course platform, Slack for our community, Zoom for our live sessions, Google Calendar to send out course invites, Miro for collaboration, and Mailchimp to send out course emails.
Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. How to start your UX analysis. UX analytics tools worth considering. For the reasons I mentioned above, diving straight into data collection is not how you should start your UX analysis.
In this article, we will mainly focus on how AI-driven UX has impacted and will continue to influence the modern business world. From new UX-related technologies and automation to personalization. To do this, we will analyze effective strategies and refer to some key successful studies. No one can denythat. If so, read on!
Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox. This post breaks down the essentials, including why traditional communication methods fall short, how storyboarding cuts through the noise, and how to build one that drives buy-in from day one.
Surveys, combined with open text analysis, however, hold immense potential for uncovering deeper customer insights from customer feedback. In this post we explore how to effectively incorporate open text analysis into your CX survey strategy to unlock those deeper customer insights. How do we spot emerging product issues faster?
This post references out latest e-guide, Customer Feedback is Everywhere: The Ultimate Guide to Omnichannel Feedback Collection . Organizations that rely on a single-channel feedback approach may overlook valuable insights. That is where omnichannel feedback comes in. You can read the full (and free) e-guide, here !
Behavioral science and persuasive techniques can offer valuable insights and practical strategies to bridge the gap between intention and action. In this article, well explore how two renowned frameworks, Robert Cialdinis Principles of Influence and BJ Foggs BehaviorModel. Scarcity We value things more when they seem limited.
This statistic buttresses the importance of personalization during app conversion optimization. You must find the right balance of strategies that bring immediate results while driving long-term product growth. In this article, we discuss techniques from both divides and how you can implement them. What is an app conversion?
A solid customer lifecycle strategy starts with a strong onboarding experience. How do you currently drive feature adoption? Contextual in-app messages and tooltips. Your strategy for existing customers defines growth and advocacy. Collecting feedback to inform our roadmap. Getting users to their “aha!”
You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Kevin has almost a decade of experience working at some of the world’s most innovative software companies. How to start acting on product analytics the right way? But why bother fixing it?
Their model involves solving one customer’s (very big and valuable) problem, then abstracting that solution into a product you can sell to everyone else. Looking for signs like athletic achievements or chess playing can predict work ethic and problem-solving abilities better than traditional credentials.
Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Onboarding gamification is a strategy that uses game design elements, like points, badges, or progress bars, to motivate users to take action during the onboarding process. What is onboarding gamification?
Listen now: YouTube // Apple // Spotify Brought to you by: Enterpret —Transform customer feedback into product growth Airtable ProductCentral —Launch to new heights with a unified system for product development Vanta —Automate compliance. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
Most product teams get mobile app analytics wrong. They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Heres what goal-based analysis would look like.
How do you create an experience that captivates users and enhances their learning journey? How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? With these insights, you can refine your content and improve the overall user experience based on real feedback.
You’re gathering customer feedback, hitting your OKRs, and tracking every metric imaginable. The Broken Playbook For years, product managers have been told that success comes from mastering a core set of tools and practices. Customer feedback drives iteration. Finally, theres the obsession with customer feedback.
Your app experience makes or breaks user loyalty: the slightest improvement can boost retention and revenue. In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. How can Userpilot help you improve the mobile app experience?
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