Gainsight

AUGUST 29, 2023

Customer Success (CS) has become a mission-critical discipline in SaaS and beyond, with 97% of the companies we surveyed this year reporting that they have a Customer Success function. In other words, if you’re reading this, chances are you use a Customer Success management platform. But do you have the right one?

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Userpilot

JUNE 12, 2024

Don’t skimp on lifelong learning : The best product specialists strive to stay on top of industry trends, changing user preferences, and new technologies. While things look challenging, using the right tools can help product specialists simplify their jobs. Also, the platform uses AI to offer actionable suggestions based on your ideas.

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Gainsight

NOVEMBER 30, 2023

The field of Customer Success (CS) is evolving, as new technologies offer a path to scale CS teams while guiding users through today’s increasingly digital customer journey more efficiently and effectively. One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI.

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The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives.

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UX Studio

MAY 23, 2024

While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. Enhancement or transformation?

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Andrew Chen

JANUARY 23, 2024

But GTA 6 might be the peak of the open world category, untouched by the next wave of tech, particularly generative AI. Let’s start some facts: First, GTA has a reported budget of $1-2B, making it THE MOST EXPENSIVE GAME EVER Not only is this the most expensive game ever, but compare it to movies.

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Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. But 2023 felt different.

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Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. As a result, he says, “We need to understand and quantify the risk profile of new solutions using generative AI.”

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Crafty CTO

MARCH 17, 2023

AGI isn’t here today, is unlikely to arrive in the near future, and is not part of the AI news I’m writing about. So if AI is not machine thought, what is it? The acceleration in the Text AI space has a precedent, from way back in August 2022, in what I call the Art AI space. predecessor.

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Lenny Rachitsky

FEBRUARY 8, 2024

This not only improves immediate results but also helps in developing smarter AI systems over time. GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools. Currently, we prompt GPTs, receive rapid responses, and conclude the interaction.

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Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. According to Gainsight’s The Evolution of Customer Success Report , 98% of companies plan to increase or maintain CS headcount over the next year. Learn how the Gainsight Platform leverages generative AI.

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Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements.

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Department of Product

NOVEMBER 16, 2023

Meanwhile, earnings season continued and amongst the major companies to report their latest earnings this week was Instacart. It is the company’s first earnings since going public and overall Instacart reported a loss of almost $2 billion. Technical explainers – What’s the difference between AI and machine learning?

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Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52 Usage data pertains to the way a user interacts with a service. Habitat helps researchers get it done in minutes.

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Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5% and beating ChatGPT’s 50.3%.

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Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. Enter ChatGPT, a powerful tool that uses natural language processing to understand queries and provide human-readable responses. ChatGPT generates AI-powered product ideas.

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The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Many have a well-defined AI strategy and have made considerable progress.

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Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. You can add all of us at Mixpanel to the list of folks inspired by this technology.

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Crafty CTO

JULY 21, 2023

It felt like the rate of change in the generative AI space is picking up yet again this week. percent jump and Microsoft’s smaller but still-significant drop, both at 12:04pm, were clearly caused by Gurman’s report. Bloomberg Terminal subscribers get such reports before anyone else. I’ll concentrate in two areas.

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Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

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Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. You can add all of us at Mixpanel to the list of folks inspired by this technology.

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Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. You can add all of us at Mixpanel to the list of folks inspired by this technology.

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Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Grammarly: fix typos and grammar but also rephrase your content using AI.

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Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

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Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack. Enjoy the rest of your week! Full research paper.

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Userpilot

APRIL 15, 2024

In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product. We also share a few tools that can help you harness the power of AI to offer a better customer experience. AI technologies power automation which increases team efficiency and productivity.

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Department of Product

OCTOBER 19, 2023

Despite strong engagement, though, the company can’t quite claim to be the most watched streaming service in the US; that title still belongs to YouTube which accounts for 9.0% Instead, the star of the show was the new generative AI tools the company is building. Full report on State of AI 2023.

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