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14 Data Analytics Trends for 2024: What You Can’t Ignore

Userpilot

Generative AI : Generates diverse media types, assisting in strategy creation, predictive modeling and product development, impacting content marketing and customer service. Source: Tableau. Userpilot ’s AI writer. Survey sentiment analysis with Userpilot. Research by Forrester.

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We Tested The 10 Best Customer Engagement Software: Here’s What We Found

Userpilot

Self-serve support: Zendesk goes beyond traditional knowledge bases to incorporate generative AI capabilities that let you save time. For example, instead of writing entire help articles, you could come up with a few bullet points and ask the AI to expand on them. Integrations Salesforce integrates with Userpilot.

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Product Owner Salary [+ Resources to Advance]

Userpilot

The most popular tool for data analysis – Tableau : Product owners need to extract and visualize actionable insights from the customer feedback and usage tracking data they gather, which becomes easier with Tableau. Looking into tools for product owners? Find this webinar and more over at Userpilot’s webinar page.

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Customer Experience Manager Career Path

Userpilot

Gartner – Learn about the impact of new tech like generative AI on customer experience. Qualtrics – Watch on-demand webinars on topics like using AI for customer experience and measuring the impact of CX. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

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Best Resources for Customer Experience Managers

Userpilot

Gartner – Learn about the impact of new tech like generative AI on customer experience. Qualtrics – Watch on-demand webinars on topics like using AI for customer experience and measuring the impact of CX. BrightTALK.com – Discover a vast collection of fireside chats, talks, and webinars by industry experts.

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11 Best Customer Retention Management Software to Try for 2024

Userpilot

Price starts at $159/month, billed annually) Freshworks is a customer service and CRM software strengthened by generative AI. AI-assisted decision making. This generative AI helps retain customers by taking advantage of different channels — from marketing insights to personalized messages —to optimize the customer journey.

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Customer Experience Manager Salary [+ Resources to Advance]

Userpilot

Gartner – Learn about the impact of new tech like generative AI on customer experience. Qualtrics – Watch on-demand webinars on topics like using AI for customer experience and measuring the impact of CX. BrightTALK.com – Discover a vast collection of fireside chats, talks, and webinars by industry experts.