Selling the Value of CS Internally: The Lessons Learned by Ian Anis of Tableau

Gainsight

This issue was the recent focus of a Gainsight webinar hosted by Adam Joseph, Regional VP-EMEA, and guest Ian Anis, Regional VP of European Customer Success at Tableau. Tableau, a Salesforce company, is on a quest to empower people by seeing and understanding their data.

What Google’s and SalesForce’s respective acquisition of Looker and Tableau Software means for…

Piyanka Jain

What Google’s and Salesforce’s respective acquisition of Looker and Tableau Software means for CIO’s The BI analytics tool space is consolidating to compete against Microsoft’s ensemble of Business Analytics(BA) products which promises to solve for the entire workflow?—?data deal to buy Tableau Software announced today, new ‘one-stop business analytics suite of tools’ trend is emerging.

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Tableau Uses Centercode to Increase Beta Team Productivity By 100%

Centercode

Our latest case study looks at how the Centercode Platform helped Tableau Software, the world-class data analytics company, increase their beta team’s productivity by 100%. Tableau enables people to easily visualize, analyze, and make sense of data across disparate sources. Once Tableau’s fast-paced growth pushed their beta team beyond their bandwidth, they decided to trade their conglomeration of tools for a centralized Customer Validation solution – the Centercode Platform.

How to Visualize the Time Spent by Your Team in Zoom Calls

The Product Coalition

We will be using Airbyte (an open-source data integration platform) and Tableau (a business intelligence and analytics software) for this tutorial. Connecting PostgreSQL on Airbyte For our destination, we will be using a PostgreSQL, since Tableau supports PostgreSQL as a data source.

The Practical Guide to Using a Semantic Layer for Data & Analytics

Read about real-life examples and see quantifiable results by leveraging a semantic layer to unlock data for AI & BI at scale.

Learn How to Build and Scale Your Customer Success Organization

TSIA

This online event, “Building Customer Success at Scale”, is hosted by TSIA, sponsored by Gainsight, and will include speakers from TSIA, Autodesk, Cisco, Gainsight, and Tableau Join us Thursday, November 15, for a 3-hour interactive virtual summit about how to build a successful customer success organization. Whether you’re just starting out or wanting to improve your current function, there will be something for everyone!

Modus Create Expands Atlassian Services & Expertise with Atlas Authority Acquisition

Modus Create

Global brands, including Hootsuite, turned to Atlas Authority’s team of certified experts to optimize all facets of their Atlassian stack with end-to-end services and licensing support, and its leading marketplace applications , such as Notification Assistant for Jira and Tableau for Confluence.

Welcoming our new Chief People Officer and other senior leaders

Inside Intercom

Prior to Google, Declan also held senior support roles with both Tableau Software and Amazon Web Services. I am delighted to share that our senior leadership team here at Intercom continues to grow. Today, I’d like to welcome three experienced new senior leaders, starting with L.

What Can You Expect From Today’s Customer Analytics Landscape?

Indicative

An excellent complement to BI tools, Indicative is great for ad hoc analysis and quick results that can take hours in Looker and Tableau. Experts predict the Customer Analytics market will top $24 billion by 2025.

How to Measure Business Agility: Traits of Agile Organizations

Modus Create

Additionally, tools like Tableau provide a layer of business intelligence on top of business software, turning data into actionable insights. . Most companies are somewhere on the journey to becoming a next-generation, customer-centric, fully agile businesses.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Companies like Tableau (which raised over $250 million when it had its IPO in. MONETIZING ANALYTICS FEATURES: Why Data Visualizations. Will Never Be Enough. Go beyond basic embedded dashboards to diferentiate your. application and maximize the value of embedded analytics.

10 Best Data Visualization Platforms for Product Managers

The Product Coalition

Tableau Tableau is the biggest data visualization tool out there, with almost 60,000 customers worldwide. One of the most loved features of Tableau are their interactive reports. Tableau is the perfect choice for a data-driven team with some proficiency in data analysis.

A close look at our analytics and metrics for product-led growth

Mixpanel

At this point you may be wondering why we bother syncing data to Mixpanel at all if we can transform it as needed with dbt, rather than use a BI tool like Looker or Tableau or newer tools that offer a self-serve analytics UI that queries your data warehouse directly.

Boris Jabes on the problems you can solve by putting your data into action

Mixpanel

All you could do with insights was make a picture with business intelligence tools like Mode and Tableau. Boris Jabes’ passion for solving problems can be traced back over 30 years.

Are data science platforms a good idea?

CONTACT Software

In this area, ETL (Extract, Transform, Load) and visualization tools such as Tableau can be ranked. “Statistical analysis, Python programming with NumPy, pandas, matplotlib, and Seaborn, Advanced statistical analysis, Tableau, machine learning with stats models and scikit-learn, deep learning with TensorFlow” is one of Udemy’s course programs. According to Karl Valentin: Platforms are beautiful and take a lot of work off your neck.

The PM’s Toolbox: Product Management Tools and the Problems they Solve

UserVoice

However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI. It’s no secret that product managers wear a lot of hats. They must simultaneously work as strategists, liaisons, analysts, and salespeople…and that’s all before lunch (working lunch , that is).

G2 Summer Report: Indicative Climbs Rankings as Leader

Indicative

Using a Business Intelligence tool such as Tableau or Looker? G2 has named Indicative as a Leader in Customer Journey Analytics in G2’s 2020 Summer Report. .

Essential Statistics for You and Me

Piyanka Jain

Business Intelligence (BI) tools: These tools are used to access data, and software like Microsoft Power BI, Tableau, and Qlik. [link] A few days ago I met an old acquaintance of mine, who had been working in the marketing department of an IT giant. As we got to talking, I could see that he was a data skeptic?—?someone someone who did not believe in the power of data. Data Science is not for those who fall on the business side of the company, he said.

Boost your support efficiency with Intercom’s new workflows

Inside Intercom

In the past, we managed our Support team’s reporting through Tableau and relied on custom SQL queries to populate our dashboards that were tracking individual and team-level metrics. Previously, we relied on Tableau to generate these metrics.

Team ’22 Recap — Highlights from Atlassian’s Flagship Conference

Modus Create

Atlassian Analytics also plans to integrate with external business intelligence (BI) tools, such as Tableau or Microsoft Power BI, in the near future. What happens in Vegas stays in Vegas.

The difference between product analytics and business intelligence tools — and why you need both

Mixpanel

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined.

Business Intelligence vs. Customer Analytics: Why You Need Both

Indicative

If you use Tableau, you’ve likely come to appreciate this platform’s extensive visualization library. SQL is the basis for many modern BI systems — including Looker and Tableau. Data is the most valuable asset of our time.

Essential Statistics for You and Me

Piyanka Jain

Business Intelligence (BI) tools: These tools are used to access data, and software like Microsoft Power BI, Tableau, and Qlik. [link] A few days ago I met an old acquaintance of mine, who had been working in the marketing department of an IT giant. As we got to talking, I could see that he was a data skeptic?—?someone someone who did not believe in the power of data. Data Science is not for those who fall on the business side of the company, he said.

Making the Leap to Embedded Product Analytics

Amplitude

I would typically build a new query to pull this data from various backend databases and surface metrics in Tableau for others to use, and that was that. Truth be told, I didn’t really imagine we could (or should) capture those Business intelligence tools like Tableau and Power BI have a wide range of capabilities, but building conversion funnels or creating cohorts of users took heavy dev work and wasn’t supported in the UI.

Pulse Everywhere: Themes And Takeaways From Day 1

Gainsight

Director, WW Customer Solutions Programs, and Lisa Flotlin, Customer Solutions Program Manager at Tableau walked us through the maturity model they developed to drive client outcomes called The Tableau Blueprint. Today we wrapped the first day of Pulse Everywhere, our reimagined Pulse.

Finding Hidden Treasure: Self-serve Analytics at The “Speed of Thought”

The Product Coalition

These types of analysis are trivial with tools like Tableau and should be no more feared than building a simple spreadsheet. The new tools have moved on: Tableau (and similar) are the new Excel.

Product Operations Dashboard

Product Management Lessons from the Trenches

Collect and keep your data internal so that you are not held “hostage” by a vendor Since you have your data internal, using tools such as excel or even Tableau to connect directly to your data warehouse can get you going If you don’t have a clear picture of your needs, you can’t select a vendor that meet them. It’s Monday morning and you just launched a marketing campaign to promote a new feature.

BI vs. product analytics: Key differentiators

Mixpanel

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined.

The ABCs of data: how to make sense of your company’s data as a product manager

Mixpanel

Looker or Tableau) require extensive technical skills and knowledge to operate. In the age of data and analytics, we’ve come to believe that, with enough data, we can make smart decisions and become truly data-driven.

Data Science Career Path: Your Complete Guide

PMLesson's Ace the PM Interview

Similarities between a Data Science Career and a Data Analyst Career Both data scientists and analysts use data visualization and tell the stories to stakeholders through visualization tools like Tableau. ✍️ Hey there!

Insights: 5 ingredients for better data collaboration

Mixpanel

This may require additional tools (Tableau, Looker, etc) or simply a raw data export, but the teams are now able to support the organization in whatever tasks are required by not needing to constantly answer “simple” requests.

You’re Missing Valuable Data Insights. Here’s How To Change That.

Indicative

Traditional business intelligence reporting tools (think: Tableau) will tell you the basic actions users performed. A new partnership between Snowplow and Indicative is solidifying in-house data ownership as the new normal. Snowplow customers already understand the value of owning their own data: it gives them the freedom to leverage that data to provide insights that might otherwise be locked away.

7 Frequently Asked Questions About Mixpanel, Answered

Mixpanel

How is Mixpanel different from BI tools like Looker, Tableau, and Mode? Looker, Tableau, Mode): Used to ingest and collate data from sales, finance, and other parts of the company in order to inform business strategy and tactics, and report on KPIs like ARR and revenue churn.

10 Gainsight Updates That Are Setting the Bar for Customer Success Platforms in 2020

Gainsight

New Integration Options: Microsoft Dynamics, Hubspot, SurveyMonkey, Tableau . Integration with Tableau makes it easy for you to visualize your CS insights side-by-side with other key business data and make that visible across your organization.

How Gainsight’s Manager of CS Operations Improves Efficiency With Horizon Analytics

Gainsight

These allow me to embed links to web pages, such as company portals, and reports from other tools, such as Tableau, into the new dashboards. Imagine looking at data from company portals, Tableau, or elsewhere all in one place.

Top 7 Insights from CS Unplugged: Enterprise Edition

Gainsight

Clarify how new clients move from sales to CS teams : Alexandra Roza, Vice President of CS at Tableau, said, “It’s about having a clear handover from the sales team to the customer success world because from a customer success perspective, we may not have been involved in those conversations.”

Flexible and secure Data-as-a-Service delivered today

Birst BI

When we look at tools like Microsoft’s Power BI and Tableau, you must recreate complex data objects repeatedly across different teams and use cases. How many duplicated, dirty data pipelines are running throughout your organization? Probably more than you can count.

The Best Product Management Tools and the Problems they Solve

UserVoice

However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI. As a product manager, you probably wear a lot of hats. Strategist. Liaison. Analyst. Salesperson. QA…and those are just the ones you wear before lunch. With the litany of responsibilities on your plate, eliminating inefficiencies becomes an(other) important task. Fortunately, there’s no lack of solutions.

Why It Isn’t Enough to Be Data-Driven During Customer Testing

Centercode

Data is a library of information. And like a library, the books inside are only useful to you if they’re written in a language you understand. You also don’t have time to read every book in the library when you have a finite amount of time and a job to get done.

What augmented analytics mean to UX/UI design

Imaginary Cloud - Design

In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it. In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report.

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