NextBigWhat

NOVEMBER 20, 2022

2 – Tableau. Tableau is a prominent data analytics and business intelligence solution for data visualization. Power BI is a data visualization tool like Tableau, but it’s designed for data analysts. 2 – Tableau. Excel also features a macro programming language called Visual Basic for Applications (VBA).

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Dashboard 52

Intercom, Inc.

APRIL 14, 2022

Prior to Google, Declan also held senior support roles with both Tableau Software and Amazon Web Services. Welcome Declan Ivory, VP of Customer Support. Declan is joining us from Google where he was Director, Cloud Technical Support for EMEA. Welcome, Laurie Borgen, VP of Digital Marketing.

Customer Experience 129

Customer Experience Leadership B2B Development 129

The Product Coalition

SEPTEMBER 18, 2023

Tableau Tableau is an end-to-end data analytics platform that enables the preparation, analysis, collaboration, and dissemination of big data insights. Tableau excels at self-service visual analysis, enabling users to ask novel questions of governed big data and easily share these insights throughout the organization.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Customer Experience 101

Reveal

DECEMBER 1, 2021

Embedded analytics benefits Top 7 embedded analytics platforms Reveal Looker Toucan Sisense Logi analytics Tableau Power BI. Overview: Tableau is a BI system that offers a couple of services for data analytics including Tableau Desktop and Tableau Server. In 2019, Tableau got acquired by Salesforce.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Intercom, Inc.

AUGUST 13, 2020

In the past, we managed our Support team’s reporting through Tableau and relied on custom SQL queries to populate our dashboards that were tracking individual and team-level metrics. With the latest Intercom reports and metrics , we’ve been able to retire a good portion of our custom Tableau reports.

Data Visualization 211

Data Visualization Customer Feedback User Testing Customer Experience 211

Centercode

DECEMBER 28, 2022

Recently, I attended the 2018 Customer Validation Conference in southern California, where product testing experts from B2B and B2C companies (including Autodesk, Tableau, Test Fairy, FitBit, and GoPro) shared tips and lessons learned from the forefront of product development and testing.

Product Research 40

Product Research User Testing Testing B2C 40

The Product Coalition

MAY 20, 2020

Tableau Tableau is the biggest data visualization tool out there, with almost 60,000 customers worldwide. One of the most loved features of Tableau are their interactive reports. Tableau is the perfect choice for a data-driven team with some proficiency in data analysis. Platforms for Data Visualization 1.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Product Management 84

The Product Coalition

AUGUST 29, 2023

Platforms like Tableau and Power BI provide powerful tools for crafting compelling visual representations. Visualizations, such as charts and graphs, offer a concise and clear understanding of complex data sets.

Data Visualization 116

Data Visualization Customer Feedback Analytic Tools Feedback Software 116

Userpilot

NOVEMBER 30, 2022

Tools like Tableau or Mixpanel allow teams to track user engagement and business metrics in a lot of detail. Tableau: Growth and revenue product dashboards tool. Tableau is a visual analytics platform that helps organizations to promote data-driven product management by making data easier to view and interpret. Conclusion.

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard Product Management 98

Gainsight

OCTOBER 12, 2023

They set up a Journey Orchestrator flow to: Identify low-adopting customers Send personalized email variants Wait two weeks If no action was taken, create a CSM call-to-action They leveraged Gainsight reporting and integrations with Tableau to analyze email performance and cohort modeling, as well as to correlate adoption to renewal rates.

Customer Experience 52

Customer Experience Reporting Tools Weak Development Team Data Visualization 52

Gainsight

OCTOBER 12, 2023

They set up a Journey Orchestrator flow to: Identify low-adopting customers Send personalized email variants Wait two weeks If no action was taken, create a CSM call-to-action They leveraged Gainsight reporting and integrations with Tableau to analyze email performance and cohort modeling, as well as to correlate adoption to renewal rates.

Customer Experience 52

Customer Experience Reporting Tools Weak Development Team Data Visualization 52

Userpilot

JULY 24, 2023

With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. Agent Dashboard and Zendesk integration Agent Dashboard is an app that enables you to embed Looker, Power BI, or Tableau dashboards in Zendesk. Pricing: Free to use but need Looker, Power BI, or Tableau subscriptions.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Embedded Analytics 97

TSIA

NOVEMBER 8, 2018

This online event, “Building Customer Success at Scale”, is hosted by TSIA, sponsored by Gainsight, and will include speakers from TSIA, Autodesk, Cisco, Gainsight, and Tableau.

Events 40

Events 40

The Product Coalition

APRIL 6, 2021

These types of analysis are trivial with tools like Tableau and should be no more feared than building a simple spreadsheet. Incidentally, even as a data scientist, I will often use Tableau for a quick initial feel for the data (provided the data has been consumed properly so that meaningful slice-and-dice is readily accessible?

Data Visualization 109

Data Visualization Analytic Tools Customer Feedback Agile 109

Intercom, Inc.

NOVEMBER 28, 2018

Tableau is critical to enabling those of us in sales operations to see and understand our data. We’ve connected Tableau to a variety of data sources, including our CRM, our backend data warehouse and our Intercom app , so we can visualize a treasure trove of customer data.

Analytic Tools 192

Analytic Tools Data Visualization Feedback Software Research Software 192

UserVoice

APRIL 4, 2017

However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI. Lots of companies invest in Microsoft Office as a primary toolkit, and rely on Google for their email infrastructure (and therefore receive their Google Drive tools as additional goodies). User Research Tools for Product Managers.

Product Research 286

Product Research Analytic Tools Feedback Software Research Software 286

Userpilot

FEBRUARY 6, 2023

Descriptive analytics tools Business intelligence tools like Power BI, Tableau, and Google Analytics can simplify many steps of the descriptive analytics process. Tableau is a visual analytics platform for business intelligence as well. It helps you gather and visualize data so your team can understand it better.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Indicative

NOVEMBER 11, 2020

An excellent complement to BI tools, Indicative is great for ad hoc analysis and quick results that can take hours in Looker and Tableau. Simple, no-SQL interface makes it easy for non-technical users to get the most out of their data. Our customer-driven roadmap means you tell us where you want the platform to go—and we build it.

Data Visualization 135

Data Visualization Analytic Tools User Testing Customer Experience 135

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks. Ready to get started?

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Product Research 103

Indicative

AUGUST 12, 2020

Using a Business Intelligence tool such as Tableau or Looker? This allows us to quickly answer any questions that we may have about our data. Already using Google Analytics, check out Google Analytics vs. Customer Analytics: What’s the Difference? Read Business Intelligence vs. Customer Analytics: Why You Need Both. .

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Customer Experience 105

Modus Create

MAY 19, 2022

Global brands, including Hootsuite, turned to Atlas Authority’s team of certified experts to optimize all facets of their Atlassian stack with end-to-end services and licensing support, and its leading marketplace applications , such as Notification Assistant for Jira and Tableau for Confluence.

Software Developers 52

Software Developers Software Development Customer Experience Certifications 52

Mixpanel

JULY 24, 2023

This not only saves time and logistics for organizations that used to have teams separated in places like Tableau and Google Analytics, but it saves them money, too. Internally, our product team uses Mixpanel, our marketing team uses Mixpanel, our data science team uses Mixpanel, and even our support team uses Mixpanel.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 52

Mixpanel

JULY 24, 2023

This not only saves time and logistics for organizations that used to have teams separated in places like Tableau and Google Analytics, but it saves them money, too. In Mixpanel, areas of analysis work together as layers.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 52

CONTACT Software

FEBRUARY 19, 2019

In this area, ETL (Extract, Transform, Load) and visualization tools such as Tableau can be ranked. The development of solutions – for example, for predictive maintenance of the machines offered by a company – goes through various phases, with cleaning/wrangling and preprocessing accounting for most of the work.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 40

Amplitude

AUGUST 20, 2019

I would typically build a new query to pull this data from various backend databases and surface metrics in Tableau for others to use, and that was that. We’d get part of the story but not the whole story. I usually wasn’t aware of why they wanted this information or what decisions they made once they had it.

Data Visualization 74

Data Visualization Analytic Tools Customer Experience Customer Feedback 74

The Product Coalition

FEBRUARY 14, 2023

Many insights can be found using relatively simple slicing-and-dicing exploration of the kind available in Tableau and Power BI, etc. A way to accelerate insights generation is to make it easier for more folks to access the data. This is what Facebook did — gave everyone access to the data.

Data Visualization 140

Data Visualization Customer Feedback Product Research KPI 140

Piyanka Jain

MAY 21, 2019

Business Intelligence (BI) tools: These tools are used to access data, and software like Microsoft Power BI, Tableau, and Qlik. They are: Microsoft Excel: Most Citizen Analysts use Microsoft Excel for their works revolving around the analysis. It answers questions like what does our customer look like?

Data Visualization 170

Data Visualization Analytic Tools Customer Experience Product Research 170

Userpilot

NOVEMBER 20, 2023

Tools using data samples for estimations Analytics tools , like Google Analytics or Tableau to name just a couple, use data samples to estimate results. For instance, if you change the data collection methods or update data retrospectively, it will result in discrepancies when comparing the current and historical data sets.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Reporting Tools 100

Userpilot

NOVEMBER 14, 2023

In short, the tool enables you to automatically export data from 50+ data sources, transform it, and export it into spreadsheets or BI solutions like Google BigQuerry, Looker Studio, or Tableau. Once you set it up, Coupler keeps updating the data at regular intervals to ensure that you’re working with the most current data sets.

Analytic Tools 106

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 106

Gainsight

MAY 13, 2020

Director, WW Customer Solutions Programs, and Lisa Flotlin, Customer Solutions Program Manager at Tableau walked us through the maturity model they developed to drive client outcomes called The Tableau Blueprint. The blueprint focuses on three pillars—agility, proficiency, and community.

Feedback Software 59

Feedback Software Data Visualization Analytic Tools User Testing 59

Piyanka Jain

MAY 21, 2019

Business Intelligence (BI) tools: These tools are used to access data, and software like Microsoft Power BI, Tableau, and Qlik. They are: Microsoft Excel: Most Citizen Analysts use Microsoft Excel for their works revolving around the analysis. It answers questions like what does our customer look like?

Data Visualization 150

Data Visualization Analytic Tools Customer Experience Product Research 150

The Product Coalition

OCTOBER 15, 2019

To visualise the data, use Google Analytics , Amplitude , Tableau , Adobe Analytics , or Heap just to name a few. My recommendation is to use a tag manager tool like Segment , Google Tag Manager , or Tealium to help you manage all your data and tagging in one place. There are pros and cons of these, I’ll write a post on this later.

Data Visualization 60

Data Visualization Product Management Product Manager Management 60

Indicative

FEBRUARY 25, 2020

If you use Tableau, you’ve likely come to appreciate this platform’s extensive visualization library. SQL is the basis for many modern BI systems — including Looker and Tableau. We live in accelerated times, and the companies that are winning the race for market share are the ones with the best understanding of their metrics. .

Data Visualization 94

Data Visualization Analytic Tools Customer Feedback User Testing 94

Mixpanel

JULY 24, 2023

This not only saves time and logistics for organizations that used to have teams separated in places like Tableau and Google Analytics, but it saves them money, too. Internally, our product team uses Mixpanel, our marketing team uses Mixpanel, our data science team uses Mixpanel, and even our support team uses Mixpanel.

Data Visualization 40

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 40

Amplitude

DECEMBER 10, 2020

In a response to an early draft of this series, Eric Peterson (co-founder of Automaton, previously at Tableau), made this astute observation: I wonder if instrumentation apprehension/paralysis is rooted in a fundamental lack of data literacy.

Data Visualization 111

Data Visualization Customer Feedback Customer Experience User Testing 111

Atlassian

APRIL 6, 2022

Finally, we know that many teams want to continue using their favorite BI tools, such as Tableau or Microsoft Power BI. For example, you can create a report that maps revenue growth from Snowflake against engineering output from Jira Software to visualize how new features impacted growth goals.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Research Software 72