Handbook Research Software Testing Weak Development Team 
Intercom, Inc.
DECEMBER 19, 2018
Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. It has been a year of extraordinary growth at Intercom.
Userpilot
MARCH 18, 2021
A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. But how the marketing team decides to tell your story will determine who it connects with. Take a look at how these companies position themselves: Product Onboarding Tool. Eden Bidani.
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Bain Public
DECEMBER 14, 2021
As the technology industry continues to grow, so much product managers so they don't fall behind. How do you guarantee that your team is creating value for your customers in a way that creates value for your business? The Five Dysfunctions of a Team by Patrick Lencioni This book is all about the fascinating and complex world of teams.
Mind the Product
JANUARY 10, 2017
As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. The practices I describe are not an exhaustive list of tools and methods. Retrospectives are a great way to check in with your development team.
Product Bookshelf
JANUARY 3, 2017
The process moves through identifying questions, creating solutions, storyboarding, prototyping, and testing with customers. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days by Jake Knapp. A sprint is a five-day structured process used to resolve a big open question facing a product or service team.
The Product Coalition
JANUARY 26, 2024
Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.
UX Planet
MARCH 31, 2024
UX professionals often focus on mastering practical skills such as UI design, user research, and usability testing. Image by NNGroup UX strategy blueprint The UX Strategy Blueprint created by Jim Kalbach is a simple tool to help you define a UX strategy. What are their strong/weak sides? Who are our users?
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