Remove Handbook Remove Startups Remove Testing Remove Weak Development Team
article thumbnail

11 Books To Read As A Product Manager

Bain Public

Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. What better way to do so than by reading! Goldstein, Steve J.

Books 52
article thumbnail

2018 on Inside Intercom

Intercom, Inc.

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. It has been a year of extraordinary growth at Intercom.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The 13 Proven Customer Retention Strategies For SaaS Companies [A Guide]

Userpilot

But how the marketing team decides to tell your story will determine who it connects with. vs. A Product Onboarding Tool for Startups. vs. The Product Growth Tool for Product Teams. If you’re a mid market company with a product team you’d probably go for ‘the Product Growth Tool for Product Teams’.

article thumbnail

Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS

Userpilot

Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading. Speed is of the essence here.

article thumbnail

8 steps to craft a winning sales strategy, according to industry leaders

Intercom, Inc.

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Get your free copy of The Sales Handbook. Want more advice like this?

Outbound 177
article thumbnail

17 Must-Read Product Management Books

Hutwork

The best books available can help you learn more about product management, collaboration, habits, remote teams, different methodologies, and more. The Lean Product Playbook is billed as “the missing manual on how to apply Lean Startup to build products that customers love.” The easiest way is to read a new book each week.

Books 67
article thumbnail

Activation, retention and more: growth lessons from the industry’s best

Intercom, Inc.

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. That’s an idea developed in one of your most famous essays, “The Law of Shitty Clickthroughs.” Gina Gotthilf on testing and experimentation at Duolingo.