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Product Model, Service Models, and Investor Valuations

Mironov Consulting

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s “MegaCorp needs a special connector to a home-grown credit reporting system.” ”  Services firms say WE CAN START TODAY and product firms say NO THANKS.)

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The Chocolate Cake Problem

Mironov Consulting

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  But if we see this as a systemic problem, it can be less about individuals.  More Get it done, and move on.

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Product Management Performance Reimagined: Embracing Collaboration Over Credit

People-First Product Leadership

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. A product practitioner named Emily Webb borrowed a term from healthcare - professional protectionism - to describe this behavior.

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“A Working Request Process Should End in YES” (aka Incompatible Worldviews)

Mironov Consulting

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Expect customers using products in unusual ways to have unusual needs.  Our  Each group does something irreplaceable.

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Use CX to Give Customers a Seat at the Table

Alchemer Mobile

Panelists included: Daniel McCone, Digital Marketing & Innovation Manager at Dunkin’ Brands. Katie van Zyl, Director of Product Management at GoDaddy. Christopher An-Traumer, Product Manager at Premera Blue Cross. Ashley Ettwein, Director of Product Marketing at ADT. Okay, sorry.

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The ultimate marketing technology stack for 2019

Intercom, Inc.

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. What is a marketing technology stack? So let’s say Joe works for Pfizer. Pretty neat, huh? Alternatives: Terminus, Engagio.

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2022 Product Management Trends

ProductPlan

As many product managers learn, it’s not enough to have the data; you have to be able to put it to use. Learning about an incompatibility between systems initially chosen as point solutions is a common facepalm moment as product leaders mature in their organizational data requirements. due to regulatory restrictions.