Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 6, 2022

Read on to learn how to collect and analyze valuable insights, almost on autopilot. User insights sum up your users’ perceptions and feelings about your product or service. Take both positive and negative feedback seriously; they are equally important to building fantastic customer experiences.

Data Visualization 93

Data Visualization Customer Feedback User Testing Feedback Software 93

Userpilot

JUNE 20, 2023

Product idea validation is essential to avoid spending too many resources on a product that fails because nobody needs it. First, you need to clearly define the product goals, the problems it solves, and its alignment with the organization’s business goals. Some questions to answer include: What is the product?

User Testing 85

User Testing Product Research Feedback Software Customer Feedback 85

The Product Coalition

JANUARY 24, 2021

Goals Beyond background context, you’ll almost always want to provide clarity on the goals of the feature being built?—?for for the user, for your business, and/or both. A good product goal, like any other, should be specific & well-defined, measurable, achievable/realistic, and timeboxed for success.

Onboarding KPIs 129

Onboarding KPIs User Testing Customer Experience Feedback Software 129

Userpilot

OCTOBER 26, 2022

An impact map is a visual representation of the connections between the goals you want to achieve, the customers, and solutions. While impact mapping focuses on the interdependencies between the three, a customer journey map is a step-by-step breakdown of the actions your customers need to complete to experience value.

Onboarding KPIs 93

Onboarding KPIs Customer Experience Product Research User Testing 93

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it.

Product Research 89

Product Research User Testing Customer Feedback Research Software 89

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. Start with mapping the customer journey. What is a SaaS onboarding funnel?

Analytic Tools 90

Analytic Tools Onboarding KPIs Research Software Feedback Software 90

Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. The insights from the market research feed into the go-to-market strategy. On average, a product launch manager earns around $138,000.

Product launches 91

Product launches Product Research User Testing Research Software 91

Userpilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? How to develop your own prioritization matrix. TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization.

Data Visualization 89

Data Visualization User Testing Customer Experience Feedback Software 89

People-First Product Leadership

DECEMBER 20, 2023

Today we wrap up the three part series on creating your strategy stack. Part 1, we covered the “why” behind creating a strategy stack, with a focus on establishing the organization’s Mission, North Star, and Vision. Part 2, we continued the organizational journey by defining the Strategy and Goals.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Userpilot

JULY 15, 2022

A macro conversion defines actions undertaken by a user that serve the primary goal of your business. You can track macro conversions to gain a better understanding of your product, in the long run, track the success of your marketing strategies, and identify when you’ve completed your primary conversion objective.

Customer Experience 96

Customer Experience Customer Feedback Data Visualization User Testing 96

Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from. Segment analysis focuses on common qualities shared by similar users.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 96

Bain Public

FEBRUARY 26, 2020

Livescale is a software company in Montreal bringing brands an innovative live video shopping solution to create authentic and engaging relationships with customers. As part of her role at Livescale, she defines product vision, roadmaps and growth opportunities as well as researches and analyzes the market.

Research Software 52

Research Software User Testing Feedback Software User Friction 52

PMLesson's Ace the PM Interview

NOVEMBER 8, 2021

Together, we'll provide some analysis on Celena's performance, along with tips and advice on how to most effectively answer a PM interview question like this. Interview Question: How would you design a product around movies for Facebook? From there, I'll do a customer segmentation and prioritize one. Celena: Yeah, okay.

User Friction 52

User Friction Customer Experience Management Management 52

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. It is a small but prominent element that drives every other component of your marketing strategy. This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model.

Feedback Software 85

Feedback Software User Testing Product Research Strategy 85

Alty

FEBRUARY 16, 2017

Need some help with filling it out or creating a custom one from scratch? How to Write a Perfect App Specification: The Basics. Or do you have a mobile-first business strategy? By using those during the design stage, you can make sure that the final product will immediately appeal to them. Your Product Goals.

Research Software 50

Research Software User Testing Technical Review Data Visualization 50

Userpilot

NOVEMBER 16, 2022

Any savvy product manager will tell you that an effective user adoption strategy template would be a huge asset to crafting onboarding experiences that drive adoption and growth. User adoption is a term describing the process of new users gradually ‘adopting’ your product. Ready to dive in?

Analytic Tools 94

Analytic Tools Feedback Software Customer Experience User Testing 94

The Product Coalition

MARCH 11, 2020

It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. As you progress in your career, you will begin to gain ownership of a set of product features, a product, or a product line. Executives?—?Are Marketing?—?Do

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Why redesign?

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Modus Create

APRIL 27, 2020

The modernization of web applications is a core requirement as customers demand high performing and well-designed user interfaces. The following React migration best practices are helpful to product managers, developers, user experience designers, quality assurance engineers, and DevOps engineers. Use a Design System.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Intercom, Inc.

OCTOBER 16, 2019

No matter the specifics of how your company adapts and grows, it’s crucial to be aware of how your pricing strategy relates to other aspects of your business. It’s all too easy to make the mistake of adopting a pricing model that is ill-suited to other aspects of your company, such as the go-to-market strategy or sales strategy.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Userpilot

JULY 22, 2023

What is a land and expand strategy? How do you get started? In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! What is the land and expand sales strategy?

Feedback Software 74

Feedback Software User Testing Strategy Onboarding KPIs 74

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 70

Feedback Software User Testing Customer Feedback Analytic Tools 70

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. User actions. One for each user persona.

Data Visualization 92

Data Visualization Customer Experience Customer Feedback User Testing 92

Userpilot

FEBRUARY 6, 2023

Can a user engagement funnel help you grow a loyal customer base and retain more active customers ? User engagement takes all the best parts of existing funnels and applies relevant modern realities to them for better effect. An engagement funnel is customer-focused. What is user engagement?

Analytic Tools 90

Analytic Tools Feedback Software Customer Experience User Testing 90

Userpilot

MARCH 13, 2024

You need a robust ideation process to bring the right ideas to life and add more value for your users. This guide explains what feature ideation is, what strategies to use to come up with new ideas, and how to focus on the right ones. Here are various methods you can use to collect new product ideas.

Data Visualization 93

Data Visualization Weak Development Team User Testing Feedback Software 93

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. How growth marketing differs from traditional marketing and growth hacking. Then, create a strategy, track key metrics , and iterate.

Analytic Tools 92

Analytic Tools Feedback Software Framework Data Visualization 92

UX Studio

FEBRUARY 15, 2024

You know, I’m going to talk about that, why that change happened, but basically what I do as of today is I help our clients to explore new ways to grow new product strategies, formulate product goals and product vision, and I also help shape the scope of the product. How do you tackle all this?

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. The framework normally outlines how to collect, store, filter, analyze, and visualize data.

Analytic Tools 74

Analytic Tools Data Visualization Feedback Software Research Software 74

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? Product analytics and session recordings enable you to analyze user behavior in the product and find areas where they encounter barriers or unnecessary friction.

Product Research 92

Product Research User Testing Data Visualization Analytic Tools 92

Userpilot

OCTOBER 11, 2022

Product vision is the long-term objective for the product and serves as the North Star for the product team. A product vision statement describes the product vision to the internal and external stakeholders and customers. Product vision and company vision overlap in single-product organizations.

Vision 101

Vision Analytic Tools Data Visualization Reporting Tools 101

Userpilot

FEBRUARY 9, 2023

What’s product communication? Is it different from product messaging? Why is it important for your product? How can dedicated in-product communication tools help you achieve your product goals? Add CTAs to your messages to prompt user engagement. Want to see how? Ready to dive in?

Analytic Tools 88

Analytic Tools Customer Experience Product Research User Testing 88

Product Management University

FEBRUARY 25, 2020

Portfolio product management is a customer outcome approach to product management and product marketing that eliminates silos and competing priorities and fosters collaboration across product teams. In a traditional product management model, everything starts with a product.

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Userpilot

NOVEMBER 26, 2023

This includes promptly identifying and addressing issues, anticipating seasonal trends, and enhancing the customer experience through data-driven experimentation. Let’s explore how Pendo, UserGuiding, and Product Fruits compare when it comes to SaaS reporting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

SEPTEMBER 14, 2023

We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond. Managing the product roadmap.

Research Software 90

Research Software Analytic Tools Feedback Software Product Research 90

Userpilot

JULY 18, 2023

Qualities of a good product manager. How to start your PM career. TL;DR A product manager is in charge of the entire product lifecycle. They oversee the development, design, and delivery of the product and its further growth. Next, they lead the ideation process and prioritize product and feature ideas.

Data Visualization 86

Data Visualization Product Research User Testing Onboarding KPIs 86