Intercom, Inc.

JUNE 1, 2021

According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Download your copy of the thought leadership paper now. Make sure that they integrate seamlessly to create a tech stack that works harder for you. Sound familiar? And when you do need to use other tools?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Gainsight

SEPTEMBER 22, 2023

Technology companies, in particular, adopted these points of differentiation to gain market share. HubSpot shot to fame due largely to its laser focus on inbound marketing. The proliferation of technology and low barriers to entry mean that anyone can start a business. What do they have in common?

Education 52

Education User Friction Customer Experience Customer Feedback 52

Intercom, Inc.

OCTOBER 26, 2021

Whether you’re bringing on your tenth or hundredth salesperson, you need to discuss the “must-haves” with your leadership team. Salespeople don’t need technical backgrounds to sell software, but they do need to be passionate about the product and its value to your customers. Start with your non-negotiables.

Inbound 160

Inbound Product Research Customer Experience Technical Review 160

Sequent Learning

SEPTEMBER 20, 2023

Most of you have witnessed the effects of new strategies, leadership changes, organizational realignments, and other structural adjustments. A static effect that leaves day-to-day work activities largely unchanged due to fewer available resources, so product managers see increased workloads. Speed cannot get ahead of business logic.

Product Management 52

Product Management Product Manager Research Software Reporting Tools 52

ProductPlan

MARCH 17, 2020

As a PM, you can’t passively wait for the promise of a rare meeting-free Friday afternoon to catch up on months’ worth of essential strategic activities. You must elevate these business-critical strategic components of your product leadership role into your schedule on a regular–even daily–basis. Product Vision.

Outbound 74

Outbound Product Management Product Manager Inbound 74

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Michael: Most people listening probably think of HubSpot as this inbound marketing company. It’s actually happening a lot faster nowadays than it was a few years ago because of the explosion in tech.

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

Pragmatic Marketing

OCTOBER 11, 2019

I really like to get involved in, you know, team meetings and trainings and that sort of stuff and talk to the sales and service teams too but yeah, usually we kind of supply them with that information and then they bring those out to the sales and service team. So we supplied them with that information.

Product launches 70

Product launches Research Software User Testing Product Research 70