Product Talk

MAY 15, 2024

While Orion had started with a B2C focus, they got a lot of inbound interest in the B2B space. This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs.

Product Research 261

Product Research Feedback Software Analytic Tools User Testing 261

Userpilot

MARCH 7, 2024

Inbound marketing funnel reports focus on the effectiveness of marketing efforts in attracting the interest of potential customers and turning them into leads. This allows you to compare data for different user segments , like different operating systems or pricing plans. Wondering about the name? Funnel breakdown in Userpilot.

Data Visualization 83

Data Visualization Reporting Tools Analytic Tools Customer Experience 83

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. “Instead of trying to optimize the contact center experience with all sorts of things, they said, ‘Let’s get rid of an inbound phone number.’

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Sequent Learning

SEPTEMBER 20, 2023

Let’s start out with a definition of product management : Product management is the systemic, holistic business management of products. A static effect that leaves day-to-day work activities largely unchanged due to fewer available resources, so product managers see increased workloads. From my standpoint, this is unacceptable.

Product Management 52

Product Management Product Manager Research Software Reporting Tools 52

Userpilot

JULY 7, 2022

Userpilot can function as a customer interaction management software and help you boost user interactions. Imagine someone leaving your brand due to a negative interaction with one of your agents. You could also encourage them to leave a review if they can. Addressing customers by their name is also part of personalization.

Feedback Software 83

Feedback Software Customer Experience Customer Feedback User Testing 83

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. My parents were like, “What in God’s name are you doing? And so, yeah, very surreal.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118