Userpilot

JUNE 12, 2024

According to Glassdoor , the base pay range of a product specialist is between $61,000 and $100,000+ annually. The product specialist role offers ample opportunities to advance your career in different functions, such as product management and customer experience.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

SEPTEMBER 1, 2021

As Intercom has grown and evolved over the years, so has the way we work – under the leadership of Ali Biggs and alongside colleagues like Christine Sotelo , we have carefully expanded the size of the team and our remit. This means better outcomes for everyone: from the teams we work with to, more importantly, our customers.

Marketing 138

Marketing Product Marketing User Friction Customer Feedback 138

ProductPlan

AUGUST 10, 2023

Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. Here are the four ingredients you need.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

AUGUST 29, 2023

A project manager is focused on the completion of a specific project, whereas product managers focus primarily on the long-term vision and evolving a product to deliver value over time. Product teams are staffed with various skilled professionals. Champions a customer-centric approach. Drives product success.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

People-First Product Leadership

MARCH 10, 2024

Subscribe now What is product sense At a high level, product sense is understanding what makes for a high-quality product for your customers (empathy) and having strong, validated opinions about what solutions will be successful (creativity). How do you identify and interpret key data points to achieve product-market fit?

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

Userpilot

OCTOBER 26, 2022

Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. An impact map is a visual representation of the connections between the goals you want to achieve, the customers, and solutions.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

ProductPlan

JULY 16, 2021

Product Manager’s Control of Employee Expectations. As a product manager, implementing an effective product strategy should remain a priority. For example, let’s say you have a disgruntled customer bugging you to add a new feature. The request falls within the domain of an associate product manager.

Reporting Tools 98

Reporting Tools Onboarding KPIs Research Software User Friction 98

Userpilot

NOVEMBER 21, 2023

How to upskill as a product manager. TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Measuring the value of product management is difficult too. Instead of driving the product strategy , they simply fulfill requests.

Technical Review 104

Technical Review User Testing Product Management Product Manager 104

Userpilot

AUGUST 21, 2023

Because of the multifaceted nature of this role, it can be hard to figure out what you should look for in a new product management hire. TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Leadership. What is product vision? How to set a product strategy?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Ronke PM

MAY 26, 2023

10 Benefits of Quarterly Business Reviews for Product Leaders Regardless of industry or an organization’s size, as product leaders traverse their leadership role, their ultimate goal is to build world-class products and to impact and empower the people around them. What are Quarterly Business Reviews (QBR)?

Customer Feedback 52

Customer Feedback User Friction Product Management Product Manager 52

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. This makes it more important than ever to create products people actually want to use. What strategies can you implement to drive acquisition and retention faster? The expert speakers at Product Drive 2023 will answer these and many more questions. But how do you do that?

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

SEPTEMBER 14, 2023

Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team. Product marketing sits between product development and the market.

Product Research 104

Product Research User Testing Research Software Feedback Software 104

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Do you validate the pain point and place it in a parking lot for triage?

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

ProductPlan

AUGUST 10, 2023

Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. Here are the four ingredients you need.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

The Product HQ

JUNE 1, 2024

On the other hand, it also involves knowing the kinds of difficulties that product teams experience when developing finance products. Depending on the type of product, these difficulties are either technical or conceptual. Communication Skills Financial product managers need to be excellent communicators.

Finance 52

Finance Data Visualization User Testing Analytic Tools 52

Bain Public

FEBRUARY 3, 2022

Their investment tool helps customers grow and manage funds effortlessly. His job is to not only create and maintain a product roadmap according to the business ROI, but also lead the quarterly roadmap prioritization and help with development and go to market efforts. Talent Acquisition at Bain Public.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Userpilot

AUGUST 13, 2023

TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

JULY 31, 2023

Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding. But what exactly does this entail?

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

The Product HQ

FEBRUARY 1, 2023

Each career track is available to product managers and are dependent on aspirations, experience, and a deep understanding of the primary responsibilities. What Does A Group Product Manager Do? This includes the development and review of the product roadmap to guide the product team toward achieving the company’s objectives.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Userpilot

MARCH 8, 2022

The book described the common tendency for organizations to focus on features instead of delivering true value for the users, and discussed: How not to turn into a feature factory. How to create a scalable product organization. How product strategy uses a company's vision to fuel profitability.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Product Talk

FEBRUARY 12, 2020

Her exposure to the product team —and the departure of a previous product manager—sparked Lisa’s interest and led to her stepping into the product manager role right around the time that Teresa began working with the product team as a discovery coach. We realized we needed to build that trust into the product itself.”.

Product Research 179

Product Research Data Visualization User Testing Research Software 179

The Product HQ

MAY 10, 2024

With it, we’ve also seen a significant increase in the number of products that incorporate technology in some way, shape, or form. More and more products are using more complex forms of technology to provide value to their customers. Learning the technical aspects of product management is a tall order.

Research Software 52

Research Software Analytic Tools Customer Experience Product Management 52

ProductPlan

JANUARY 27, 2022

Product teams are spending on things that make them work better, smarter, and faster. They’re also investing in activities that help them better understand their market and customers. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. Customer Surveys.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Userpilot

NOVEMBER 21, 2022

Whether you need a product launch manager or not depends on the size of your organization. Large organizations frequently releasing a lot of products will benefit from their expertise. Before the release, the product launch manager is involved in market and customer research. Product launch manager job description.

Product launches 98

Product launches Product Research User Testing Research Software 98

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Talk to Users & Customers ?? Become Deeply Familiar With the Product ?? Customers are the lifeblood of your business. At the end of the day, customers are your rock. They influence everything you'll create and ship as a successful product manager. Get to Know the Stakeholders ?

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

Bain Public

FEBRUARY 26, 2020

Livescale is a software company in Montreal bringing brands an innovative live video shopping solution to create authentic and engaging relationships with customers. Her job is to not only create and maintain a product roadmap according to business ROI but also to lead the product release plans.

Research Software 52

Research Software User Testing Feedback Software User Friction 52

Bain Public

JANUARY 21, 2020

By partnering with Notman House, we set a lofty goal to undertake pro bono advisory work, bringing the ideas of product leadership, product strategy and product development processes to resident startups. We care about user problems and how products fit into their lives.

User Testing 52

User Testing Feedback Software Startups Customer Experience 52

Mind the Product

AUGUST 15, 2018

The CEO had been the owner of the product and though it had served the business well to date, it was likely to struggle to scale much further. I was brought in to take the reins on the product strategy and roadmap in order to deliver Cleoo’s growth ambitions, build up the product team and work with the CEO and CFO on Series A funding.

Reporting Tools 72

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 72

ProductPlan

JANUARY 21, 2022

Product teams are spending on things that make them work better, smarter, and faster. They’re also investing in activities that help them better understand their market and customers. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. Customer Surveys.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

ProductPlan

AUGUST 16, 2022

However, aligning around a product strategy allows the organization to tame this chaotic state. Don’t forget to dive into the differences between product management and product operations. Spell out the specific perks product operations bring to the table, focusing on pain points the executive team already knows about.

Data Visualization 64

Data Visualization Reporting Tools Feedback Software Product Research 64

Userpilot

SEPTEMBER 12, 2022

A product manager's role is to coordinate the work of various teams across the organization with the shared goal of developing products. The Product Owner is a Scrum role and they act as the representative of the customer on the team, while the responsibilities of the product manager are much wider.

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

Bain Public

SEPTEMBER 24, 2019

You would almost think product managers have super powers if they can juggle all of these tasks at once while remaining confident under pressure. There are many more ways we could describe the all-encompassing role of a product manager. In a great market, your product doesn’t need to be the best; it just needs to work.

User Testing 40

User Testing Product Management Product Manager User Friction 40

ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. Empathy in product management spans wider than seeing which buttons customers click.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

ProductPlan

JUNE 21, 2021

As the VP of Product at ProductPlan, there’s nothing that I enjoy more than talking to customers. The ensuing conversations energize us as we look at the pain point from different angles before ultimately taking the first impactful step. Do I try to move into a leadership role at a stealth-mode startup?

User Testing 45

User Testing Product Research Framework Customer Experience 45

PMLesson's Ace the PM Interview

MAY 5, 2020

Responsibilities Product managers are responsible for understanding user needs, setting the product roadmap, working with engineering and design to deliver features. PMs are ultimately accountable for the product's success or failure.

Product Marketing 52

Product Marketing User Testing Marketing Analytic Tools 52

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. Without it, product teams become feature teams focused on outputs and not outcomes. It is the guiding principle for OKRs and roadmaps.

Product Strategy 108

Product Strategy Strategy Feedback Software Customer Experience 108

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. We also looked at some other research by Mind the Product and by Richard Banfield.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60