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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

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The Ultimate Guide to Google Analytics 4 for UX Designers and Business Owners

UX Planet

Here are some important features to note: Enhanced Measurement : Google Analytics 4 provides enhanced measurement capabilities, allowing you to track user interactions and events more accurately. Exploration Reports : GA4 offers exploration reports for advanced and customized data analysis, giving you deeper insights into user behavior.

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The Best Customer Feedback Analysis Guide in 2021

Usersnap

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? If the same has happened to you, then you’re probably asking yourself: how should I most effectively use the customer feedback that comes in to make better business decisions? What is Customer Feedback Analysis?

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Cross-Platform Analytics Guide for SaaS Companies

Userpilot

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. Tools like Google Analytics or Amplitude allow you to track user behavior across all platforms.

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Product Operations: Unlock Your Product Team’s Full Potential

The Product Coalition

At other companies, POMs are individual contributors who are responsible for core product operations duties like surfacing and investigating user issues, establishing quality programs, and implementing processes to drive efficiencies within the product org. Product Specialists (PS). Product Development Specialist (PDS). Data analysis.

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How to standardize user research in your organization

Userzoom

It’s a table with all of the frictions and pain points the users experienced with a column for whether it is being addressed in the current product roadmap or not, and if it is, a column for a link to the roadmap item. This allows product owners to know what is being worked on and what still needs to be added.