Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. There’s no ongoing support model.  When  Here’s my thinking. [1]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mind the Product

NOVEMBER 30, 2017

A customer can object if their details are being used for direct marketing, or if they have legitimate grounds to object on how their data is being processed. For example if a customer is refused insurance by an automated system they can call and ask for a manual review. How Will GDPR Affect Your Customers? The right of access.

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. We’ll provide a detailed review of some of the top products later.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Amplitude

JANUARY 27, 2021

Systemically, to get the CEO and leadership team onboard, you’ll need to determine your organization’s “why” for engaging with and listening to customers deeply ( see Figure 1 ) and build a case around your specific purpose. Engineers, product managers and designers got to see their product used. Sales, Customer Success, Support).

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90