Remove Management Remove Positioning Remove Product Management Remove Support Training
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I’ve abandoned “MVP”

Mironov Consulting

Filed under “whiny excuses from product management for missing delivery dates.” So IMHO, calling something an MVP invites chaos. Stakeholders keep expanding the definition of ‘done’, since we can’t ship a real revenue product without features A, B, C, X, Y and Z. No BS, no positioning, no obfuscation.

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How to Measure Software ROI For SaaS Products

Userpilot

Custom software development in-house When calculating ROI for software built in-house, consider the following: Development costs – including salaries for software developers, architects, and project managers , as well as the cost of any necessary hardware, software tools, and infrastructure. Implementation costs.

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Creating a Product Launch Training Program

ProductPlan

They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product. Last—but definitely not least—comes the customers themselves.

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Creating a Product Launch Training Program

ProductPlan

They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product. Last—but definitely not least—comes the customers themselves.

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Designing an Organization for a Product Approach, Part 2

Johanna Rothman

The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc. So that the senior manager can decide on the mix of products and services as a product line.

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

Why Product Needs to Care. Why am I writing about this for the Mind the Product blog? The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. In the UK some data processors are already being asked for unlimited liability in their contracts.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

Using product analytics and personas , product managers can furnish sales with the optimal customer profiles for active and engaged users. Whether they’re called account management, customer service or customer support, this team is integral in nurturing a loyal customer base. Customer Success.