Mironov Consulting
SEPTEMBER 22, 2020
Filed under “whiny excuses from product management for missing delivery dates.” So IMHO, calling something an MVP invites chaos. Product management should have a detailed qualification checklist to make sure these are “friendly” customers who meet all of our technical requirements. No BS, no positioning, no obfuscation.
Userpilot
OCTOBER 26, 2023
Custom software development in-house When calculating ROI for software built in-house, consider the following: Development costs – including salaries for software developers, architects, and project managers , as well as the cost of any necessary hardware, software tools, and infrastructure. Implementation costs.
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ProductPlan
APRIL 5, 2022
Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses.
ProductPlan
APRIL 5, 2022
Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses.
Johanna Rothman
SEPTEMBER 28, 2018
The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc. So that the senior manager can decide on the mix of products and services as a product line. How Many Managers Do You Need?
Mind the Product
NOVEMBER 30, 2017
The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. Those which I think are particularly relevant to product management include: A new database system for storing and accessing personal data. Why Product Needs to Care.
ProductPlan
AUGUST 1, 2019
Using product analytics and personas , product managers can furnish sales with the optimal customer profiles for active and engaged users. Whether they’re called account management, customer service or customer support, this team is integral in nurturing a loyal customer base. Customer Success. The benefits of customer loyalty.
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