Mironov Consulting
SEPTEMBER 22, 2020
Filed under “whiny excuses from product management for missing delivery dates.” So IMHO, calling something an MVP invites chaos. Stakeholders keep expanding the definition of ‘done’, since we can’t ship a real revenue product without features A, B, C, X, Y and Z. No BS, no positioning, no obfuscation.
ProductPlan
APRIL 5, 2022
They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product. Last—but definitely not least—comes the customers themselves.
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Userpilot
OCTOBER 26, 2023
TCO includes not only the initial purchase or development costs but also ongoing expenses like licensing, support , training, maintenance, and upgrades. While it’s important to be positive, it would be really naive to think that you’re going to realize 100% of the possible benefits, not immediately anyway.
ProductPlan
APRIL 5, 2022
They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product. Last—but definitely not least—comes the customers themselves.
Johanna Rothman
SEPTEMBER 28, 2018
Again, I am not saying this is the only way a product organization would look, but this is a possibility. The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc.
Mind the Product
NOVEMBER 30, 2017
Why Product Needs to Care. Why am I writing about this for the Mind the Product blog? The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. In the UK some data processors are already being asked for unlimited liability in their contracts.
ProductPlan
AUGUST 1, 2019
Using product analytics and personas , product managers can furnish sales with the optimal customer profiles for active and engaged users. And via their customer interactions they’re a unique source of input to the product team regarding any barriers customers are encountering that might delay or derail their long-term loyalty.
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