Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. Knowing your product, you would understand what types of problems various sized customers face and adjust the marketing message accordingly.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Intercom, Inc.

JANUARY 14, 2021

Rati: I’m thinking that that mix of understanding the technology and the software side of things, and the business with product, this range of experience, I’m imagining, really informed your decision to found Productboard. Well, technically, I’m Hubert Palan IV, but I’m the active one. Any websites, newsletters?

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

eG Innovations

JULY 2, 2021

link] covers most of the FAQs about our licensing policy. What is [eG’s] Standard SLA for technical help required for customer? In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow. Integration with any software distribution tool is possible. SapphireIMS.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. link] and [link] cover most of the FAQs about our licensing policy. In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52