The Product Coalition
MAY 27, 2020
For example, the code for certain areas of text doesn’t take into consideration the space needed for some languages, meaning more working hours must to go into fixing this. The most helpful vendors are those that advise on the right processes and best translation management tools for the task at hand. Translatable texts?—?usually
Userpilot
JANUARY 17, 2023
It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. If NPS scores are high, it means customers are realizing your value since they are willing to advise others to use your product. Create one code-free with Userpilot. Optimization.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Product Guy
APRIL 9, 2019
In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.
Userpilot
SEPTEMBER 8, 2021
We generally advise against linear, top-down product tours. Using product tour software is a better decision. The best product tour software on the market is Userpilot. Using the same example, imagine that you're going through the different tooltips in this rather basic product tour for project management software.
Gainsight
AUGUST 5, 2022
Preparing and presenting executive reviews. While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. Knowing your product, you would understand what types of problems various sized customers face and adjust the marketing message accordingly.
Userpilot
JULY 13, 2021
Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Why is it important to use walkthrough software to build interactive walkthroughs in SaaS? Can you imagine what coding all the elements of your walkthrough at once would be like?
Gainsight
AUGUST 6, 2021
This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. CS teams can then leverage these materials as part of their regular communications and meeting cadence such as QBRs, monthly progress reviews, etc. monthly progress reviews, QBRs, etc.), Step 3: Launching.
Expert insights. Personalized for you.
128 
Let's personalize your content